iOS: Received email zoomed out and not readable

[vpenkoff]

• [x] This is not a feature request (existing functionality does not work, not missing functionality). I will request features on forum or via support.
• [x] I've searched and did not find a similar issue.

Bug in mobile app

Describe the bug On iOS Tuta Mail, I've received an email that is being displayed in a way that's unreadable. The view of the email is ultra small. The user agent of the mail client that sent the email is Mozilla Thunderbird:

Content-Type: multipart/alternative;
 boundary="------------J2DxhAZ07blVhj9RWjHiKGoT"
Message-ID: <d1cbcb91-cbac-4dee-b91c-e6c014c4a93c@sender.de>
Date: Tue, 9 Jul 2024 19:48:50 +0200
MIME-Version: 1.0
User-Agent: Mozilla Thunderbird
To: contact@viktorpenkov.com
From: "Sender" <info@sender.de>
Subject: Subject
X-Spamd-Bar: ---

To Reproduce Steps to reproduce the behavior:

1. Receive an email, sent by Mozilla Thunderbird mail client
2. Press on the received email, so the app opens it.

Expected behavior The problematic email should be displayed not zoomed out.

Screenshots If applicable, add screenshots to help explain your problem. Screenshot from iOS Tuta Mail:

Smartphone (please complete the following information):

• Device: iPhone 13
• OS: iOS 17.5.1
• Version 232.240621.0

Additional context Add any other context about the problem here.

[charlag]

Hi, thank you for the report!

How it works is we try to find the size that would fit the email in width. There is probably some element that is not allowed to wrap, like preformatted text?

[vpenkoff]

Hi, thank you for the report!

How it works is we try to find the size that would fit the email in width. There is probably some element that is not allowed to wrap, like preformatted text?

No idea. I'd kindly ask the person who sent the email what and how they are using. I have a followup mail conversation and if the first email was kind of template/ preformated, the followups are pretty standard written, but the problematic behaviour still persist tho. I'll try also to debug it locally by running the iOS version of the app.