Tuta app will not open in Ubuntu Linux

[Acerwood]

• [ ] This is not a feature request (existing functionality does not work, not missing functionality). I will request features on forum or via support.
• [ ] I've searched and did not find a similar issue.

Describe the bug A clear and concise description of what the bug is.

To Reproduce Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: [e.g. iOS]
• Desktop Environment, if applicable (on Linux)
• Version [e.g. 22]

Additional context Add any other context about the problem here.

[paw-hub]

Thanks for your report!

Nearly all of our developers' machines run some form of GNU/Linux distro, and the vast majority of machines run Ubuntu and Debian. To my knowledge, no one has reported any incident of the Tuta app not opening.

You didn't write any information in your issue besides that it is Ubuntu, so we can't really help here.

To start, we would need the following information:

• What version of Ubuntu are you using? You can type lsb_release -a into the Terminal to get this information if you are unsure.
• What desktop environment are you using? Are you using GNOME? KDE? Xfce?
• Do you have any error logs? Check ~/.config/tutanota-desktop/logs/. If you run the AppImage in the terminal, does any text appear?