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tutao / tutanota

Tuta is an email service with a strong focus on security and privacy that lets you encrypt emails, contacts and calendar entries on all your devices.
https://tuta.com
GNU General Public License v3.0
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Two Factor Authentication Setup is not working #7869

Open SkorpionWinns opened 1 week ago

SkorpionWinns commented 1 week ago

The Two Factor Authentication set up is not working entirely. Any codes I try in both TOTP and U2F versions fail and result in either device crash or denial of code confirmation/acceptance. On Firefox the qr code is not working (White box only displayed). On Microsoft Edge it is working but still not accepted. I tried using iPhone 14 Pro integrated authentication (PW App) as well as an external 2-Factor app (Authy) and neither by scan nor manual typing, the set up is accepted and thus not completed.

Can you please have a look at this, it could be a communitaction error with the server or something else (hopefully not worse). I would like to implement 2 Factor for my account asap and hope other users are not having this issue as well. Thank you for your time.

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charlag commented 1 week ago

Hey, we just tested and QR code should be displayed in FF with no issues. Could it be because of some settings like about:config?