Tuya Plugin not working, Smartlife is connected via Tuya

[LoneStar1845]

Hello,

The smart life products connected via Tuya are not picking up. Can you please ensure my configuration is correct and advise on what to do to get it working.

Thank you

[github-actions[bot]]

Thank you for your feedback, we will solve this issue soon

[mattlqx]

Same here. A couple of days ago the plugin stopped working.

From debug logs:

TuyaOpenAPI request: method = post, endpoint = https://openapi.tuyaus.com, path = /v1.0/iot-01/associated-users/actions/authorized-login, params = null, body = {"country_code":1,"username":"xxx@xxx.xxx","password":"xxxx","schema":"smartlife"}, headers = {"t":"1662394652509","client_id":"xxxx","nonce":"3ea81480-2d36-11ed-8d19-2572eec4e3d3","Signature-Headers":"client_id","sign":"xxxx","sign_method":"HMAC-SHA256","access_token":"","lang":"en","dev_lang":"javascript","dev_channel":"homebridge","devVersion":"1.5.0"}

TuyaOpenAPI response: {"code":1106,"msg":"permission deny","success":false,"t":1662394653121,"tid":"3f3d6a752d3611ed92604a665330a847"} path = /v1.0/iot-01/associated-users/actions/authorized-login
TypeError: Cannot destructure property 'access_token' of 'res.result' as it is undefined.
    at TuyaSHOpenAPI._refreshAccessTokenIfNeed (/homebridge/node_modules/homebridge-tuya-platform/lib/tuyashopenapi.js:49:11)
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
    at TuyaSHOpenAPI.request (/homebridge/node_modules/homebridge-tuya-platform/lib/tuyashopenapi.js:145:7)
    at TuyaSHOpenAPI.getDevices (/homebridge/node_modules/homebridge-tuya-platform/lib/tuyashopenapi.js:63:15)
    at TuyaPlatform.initTuyaSDK (/homebridge/node_modules/homebridge-tuya-platform/index.js:90:19)

Attention⚠️ ⚠️ ⚠️ ! You get an error!
Failed to get device information. Please check if the config.json is correct.

[mattlqx]

Okay, figured out how to fix it.

I reset my Smart Life password to a new one that didn't include dashes and it started working again. In the app, it says 6-20 letters and numbers. Maybe they started some sort of enforcement of that in the authorize endpoint and it doesn't work with older passwords. Just a guess.

[four43]

Oh dear, this doesn't sound like very high quality software...

[benoitzohar]

@mattlqx Did you do anything else besides changing the Smart Life password?

~I have the same issue and removing the dashes in the SmartLife account pw + the Tuya account pw, and then re-linking both together, does not fix the issue unfortunately :/~

[Edit: I simply forgot to change the password in the homebridge config too 🤦 It all works now! Thanks a lot for this, I would have spent hours trying to figure this out!]

[LoneStar1845]

I used the other Tuya plugin. (Tuya Web) instead of the certified Tuya plugin and it fixed everything. Didn't even need the Tuya info, just my smart life login info.

Thank you,

Garrett Patterson

On Fri, Nov 11, 2022 at 5:47 PM Ben Zohar @.***> wrote:

@mattlqx https://github.com/mattlqx Did you do anything else besides changing the Smart Life password?

I have the same issue and removing the dashes in the SmartLife account pw

• the Tuya account pw, and then re-linking both together, does not fix the issue unfortunately :/

— Reply to this email directly, view it on GitHub https://github.com/tuya/tuya-homebridge/issues/278#issuecomment-1312270269, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWDXEZSPRVWJX73WVORNVIDWH3LI7ANCNFSM6AAAAAAQDQ3SV4 . You are receiving this because you authored the thread.Message ID: @.***>

[github-actions[bot]]

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