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tuya / tuya-homebridge

Homebridge custom plugin for controlling Powered by Tuya (PBT) devices in HomeKit. This plugin is officially maintained by the Tuya Developer Team.
MIT License
332 stars 168 forks source link

Tuya not working anymore #379

Closed NebuNC2 closed 4 months ago

NebuNC2 commented 4 months ago

Hello, since Friday Tuya don’t work anymore. All devices show up in HomeKit but don’t work.

so I restarted Homebridge on my Pi3 but still nothing works. Then I checked the log and was quit confused because there are no logs of the Tuya Plugin. Just that it gets loaded. Nothing else. No errors, anything.

So I tried to check the Cloud project on Tuya IOT. Login was successful but I am not able to go to the projects.

is there something wrong? Can somebody help?

I also installed the beta plugin of Tuya. Still didn’t work so I uninstalled it again and now no device is shown in HomeKit. Again no errors.

thanks in advance

github-actions[bot] commented 4 months ago

Thank you for your feedback, we will solve this issue soon

tonyqiu1019 commented 4 months ago

I am affected by this issue as well. I also use Homebridge to connect Tuya devices to Apple Home. The symptoms have been similar to what @NebuNC2 described. Please let me know if there's any further information I can provide, and hope we could resolve this issue soon!

mpen01 commented 4 months ago

Same issue for me as well. Stopped working yesterday.

NebuNC2 commented 4 months ago

Got a solution. My Tuya IOT core service / free trial was expired. I don’t know since when, but you need to refresh every 6 months if selected.

NebuNC2 commented 4 months ago

Go to https://iot.tuya.com/cloud/products? productType=all. This shows a list of their cloud services. When I went there after receiving the "contract expiring" email from Tuya, it showed the services that were expiring, provided links to renew.

tonyqiu1019 commented 4 months ago

Go to https://iot.tuya.com/cloud/products? productType=all. This shows a list of their cloud services. When I went there after receiving the "contract expiring" email from Tuya, it showed the services that were expiring, provided links to renew.

Can confirm renewing the "IoT core" service and restarting HB solved the issue for me. The renewal form seemed to be automatically approved after ~3 minutes.

Fixing extra space in link: https://iot.tuya.com/cloud/products?productType=all