twelvedata / twelvedata-python

Twelve Data Python Client - Financial data API & WebSocket
https://twelvedata.com
MIT License
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[Bug] Indices Websocket broken and Indices REST data wrong #91

Closed jbonilla-tao closed 3 weeks ago

jbonilla-tao commented 3 weeks ago

Unable to subscribe to these symbols anymore: GSPC, DJI, NDX, VIX, FTSE, GDAXI

Failed to subscribe to websocket symbols: [{'symbol': 'DJI', 'type': 'COMMON_STOCK'}, {'symbol': 'NDX'}, {'symbol': 'GSPC'}, {'symbol': 'VIX'}] -

I can still subscribe to crypto and forex.

The REST endpoints for these indices works but the prices are wrong

{'SPX': PriceSource(source='TwelveData_rest', timespan_ms=60000, open=55.56, close=55.56, vwap=None, high=55.56, low=55.56, start_ms=1729782900000, websocket=False, lag_ms=6841398, volume=10.0),

'DJI': PriceSource(source='TwelveData_rest', timespan_ms=60000, open=0.75, close=0.75, vwap=None, high=0.75, low=0.75, start_ms=1643650140000, websocket=False, lag_ms=86139601398, volume=0.0),

'FTSE': PriceSource(source='TwelveData_rest', timespan_ms=60000, open=8273.58984, close=8272.86035, vwap=None, high=8273.83008, low=8272.34961, start_ms=1729783740000, websocket=False, lag_ms=6001398, volume=0.0),

'GDAXI': PriceSource(source='TwelveData_rest', timespan_ms=60000, open=19442.44922, close=19453.69922, vwap=None, high=19453.69922, low=19441.44922, start_ms=1729784040000, websocket=False, lag_ms=5701398, volume=0.0)}

midasSSS commented 3 weeks ago

That's an API-related issue; please get in touch with customer support.

jbonilla-tao commented 3 weeks ago

That's an API-related issue; please get in touch with customer support.

@midasSSS no that's your issue and every TwelveData employee's issue. If the product is unreliable and broken, there is no more TwleveData.