Adds agent to agent outbound call and external number transfer to Twilio Flex native dialpad
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Adding a new external participant in conference right after one external participant left from conference, doesn't render the UI for the new external participant #46
I have cloned this plugin and made some customizations according to my need.
I have an auto dial functionality where a customer having multiple contact numbers will be contacted(added in conference) to next number if previous one fails and I am facing an issue with it when the next number is added in conference.
When first number is added in conference and it goes to voicemail or fails or due to any other reason, I hang up on it, the next number is added in conference although it doesn't show in "ParticipantsCanvas" until it is accepted from the other side.
Please check this video, after first number is hung up, call to next number is attempted in background yet it doesn't show in "ParticipantsCanvas".
Would be able to look into that and provide any solutions if possible?
I checked the known issues section but it says this issue happens when in agent to agent call, however, I am not in agent to agent call. I am in a customer call and I am adding different customers in the call.
I have cloned this plugin and made some customizations according to my need.
I have an auto dial functionality where a customer having multiple contact numbers will be contacted(added in conference) to next number if previous one fails and I am facing an issue with it when the next number is added in conference.
When first number is added in conference and it goes to voicemail or fails or due to any other reason, I hang up on it, the next number is added in conference although it doesn't show in "ParticipantsCanvas" until it is accepted from the other side.
Please check this video, after first number is hung up, call to next number is attempted in background yet it doesn't show in "ParticipantsCanvas".
Would be able to look into that and provide any solutions if possible?
I checked the known issues section but it says this issue happens when in agent to agent call, however, I am not in agent to agent call. I am in a customer call and I am adding different customers in the call.