When using native external warm transfer, the HoldParticipant action's holdMusicUrl payload property is ignored. Override the handling for these participants to allow custom-hold-music to take effect. See SEFLEX-3875 for more details.
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Summary
When using native external warm transfer, the HoldParticipant action's holdMusicUrl payload property is ignored. Override the handling for these participants to allow custom-hold-music to take effect. See SEFLEX-3875 for more details.
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