Closed CalFNelson closed 2 weeks ago
That downloaded report:
# Twilio Flex Error report
---
## Error: "An error has been detected inside DynamicComponent"
### LOG LINE
10/29/2024, 9:31:38 AM - DynamicComponent: An error has been detected inside the MainHeader DynamicComponent
Original error:
"undefined is not iterable (cannot read property Symbol(Symbol.iterator))"
### STACK TRACE
Error: An error has been detected inside DynamicComponent
at new n (https://assets.flex.twilio.com/releases/flex-ui/2.8.5/twilio-flex.unbundled-react.min.js:207:7157198)
at e.createAndProcessError (https://assets.flex.twilio.com/releases/flex-ui/2.8.5/twilio-flex.unbundled-react.min.js:207:7160246)
at e.handleCoreError [as errorProcessingOverride] (https://assets.flex.twilio.com/releases/flex-ui/2.8.5/twilio-flex.unbundled-react.min.js:207:7158647)
at e.processError (https://assets.flex.twilio.com/releases/flex-ui/2.8.5/twilio-flex.unbundled-react.min.js:207:5886626)
at e.createAndProcessError (https://assets.flex.twilio.com/releases/flex-ui/2.8.5/twilio-flex.unbundled-react.min.js:207:5886831)
at t.componentDidCatch (https://assets.flex.twilio.com/releases/flex-ui/2.8.5/twilio-flex.unbundled-react.min.js:207:5875510)
at Nh.f.componentDidCatch.c.callback (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:142:309)
at dh (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:80:101)
at Bj (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:144:468)
at Qj (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:176:361)
### DETAILS
{
"message": "An error has been detected inside DynamicComponent",
"wrappedError": "undefined is not iterable (cannot read property Symbol(Symbol.iterator))",
"description": "An error has been detected inside the MainHeader DynamicComponent",
"context": "DynamicComponent",
"type": "app",
"severity": "normal",
"twilioErrorCode": 45600
}
<details>
<summary>WRAPPED ERROR</summary>
message: undefined is not iterable (cannot read property Symbol(Symbol.iterator))
stack: TypeError: undefined is not iterable (cannot read property Symbol(Symbol.iterator))
at _createForOfIteratorHelper (https://flex.twilio.com/plugins/v1/plugin-flex-ts-template-v2/0.0.1/bundle.js?releaseSid=FK7d4805290d08b56be1b8f62d54eaebe4:374:237440)
at alertSupervisorsCheck (https://flex.twilio.com/plugins/v1/plugin-flex-ts-template-v2/0.0.1/bundle.js?releaseSid=FK7d4805290d08b56be1b8f62d54eaebe4:374:1194296)
at https://flex.twilio.com/plugins/v1/plugin-flex-ts-template-v2/0.0.1/bundle.js?releaseSid=FK7d4805290d08b56be1b8f62d54eaebe4:374:1198552
at Tj (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:179:399)
at unstable_runWithPriority (https://assets.flex.twilio.com/packages/react/17.0.2/react.min.js:24:26)
at Za (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:73:8)
at Ra (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:178:368)
at gf (https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:161:497)
at https://assets.flex.twilio.com/packages/react-dom/17.0.2/react-dom.min.js:73:230
at unstable_runWithPriority (https://assets.flex.twilio.com/packages/react/17.0.2/react.min.js:24:26)
</details>
---
### SESSION DATA
{
"config": {
"sso": {
"loginUrl": "https://preview.twilio.com/iam/Accounts/{accountSid}/authenticate",
"loginPopup": false,
"accountSid": "--removed--",
"hasSSOConfigured": false
},
"language": "en-US",
"theme": {
"isLight": true
},
"pluginService": {
"enabled": true,
"url": "https://flex.twilio.com/plugins?hosted=true"
},
"logLevel": "error",
"rejectPendingReservations": true,
"initialDeviceCheck": true,
"notifications": {
"enabled": true,
"mode": "whenNotInFocus",
"browser": true
},
"enableClientCalling": false,
"hasSupportForChannelsOnStore": false,
"aiInsightsReportUrl": "https://flex-api.twilio.com/v1/Instances/{instanceSid}/Insights/AiReports",
"serviceBaseUrl": "giving-worm-8367.twil.io",
"warmTransfers": {
"enabled": true
},
"sdkOptions": {
"insights": {
"region": "us1",
"productId": "flex_insights",
"logLevel": "error"
},
"chat": {
"region": "us1",
"logLevel": "error"
},
"worker": {
"wsServer": "wss://event-bridge.twilio.com/v1/wschannels",
"ebServer": "https://event-bridge.twilio.com/v1/wschannels",
"logLevel": "error"
},
"voice": {
"eventgw": "eventgw.twilio.com",
"chunderw": "chunderw-vpc-gll.twilio.com",
"logLevel": "error"
},
"flex": {
"logger": {
"level": "error"
}
}
},
"graphQlApiUrl": "https://preview.twilio.com/Flex/graphql",
"insightsProvisionStatusUrl": "https://flex-api.twilio.com/v1/Instances/{instanceSid}/Integrations/AiInsights",
"uiCustomizationServiceUrl": "https://preview.twilio.com/Flex/UICustomizationVersions",
"emailProvisionStatusUrl": "https://flex-api.twilio.com/v1/account/provision/status",
"hideMigratedPlugins": true,
"flexServiceUrl": "https://preview.twilio.com/Flex",
"highChartsUrl": "https://assets.flex.twilio.com/assets/highcharts/11.4.7/highcharts.js",
"accountsServiceUrl": "https://flex-api.twilio.com/v1/Accounts",
"graphQlSubscriptionUrl": "wss://event-bridge.twilio.com/graphql-subscriptions",
"showSupervisorDesktopView": true,
"chatOrchestrationServiceUrl": "https://preview.twilio.com/Flex/WebChannels",
"isEmployeeAccount": false,
"debugMode": false,
"flexConfigServiceUrl": "https://flex-api.twilio.com/v1/Configuration",
"profileConnectorApiUrl": "https://preview.twilio.com/ProfileConnector",
"custom_data": {
"common": {
"audit_log_ttl": 1209600,
"departments": {
"0": "Customer Service",
"1": "Finance",
"2": "General Management",
"3": "Human Resources",
"4": "Marketing",
"5": "Operations",
"6": "Purchasing",
"7": "Recruiting",
"8": "Sales",
"length": 9
},
"log_level": "info",
"teams": {
"0": "Blue Team",
"1": "Gold Team",
"2": "Red Team",
"3": "VIP Team",
"length": 4
}
},
"features": {
"activity_reservation_handler": {
"enabled": false,
"system_activity_names": {
"available": "Available",
"extendedWrapup": "Extended Wrap Up",
"onATask": "On a Task",
"onATaskNoAcd": "On a Task, No ACD",
"wrapup": "Wrap Up",
"wrapupNoAcd": "Wrap Up, No ACD"
}
},
"activity_skill_filter": {
"enabled": true,
"filter_teams_view": true,
"rules": {
"Extended Wrap Up": {
"required_skill": "system_activities",
"sort_order": 0
},
"Offline": {
"required_skill": null,
"sort_order": 100
},
"On a Task": {
"required_skill": "system_activities",
"sort_order": 0
},
"On a Task, No ACD": {
"required_skill": "system_activities",
"sort_order": 0
},
"Wrap Up": {
"required_skill": "system_activities",
"sort_order": 0
},
"Wrap Up, No ACD": {
"required_skill": "system_activities",
"sort_order": 0
}
}
},
"admin_ui": {
"enable_audit_logging": true,
"enabled": true
},
"agent_automation": {
"configuration": {
"0": {
"allow_extended_wrapup": false,
"auto_accept": false,
"auto_select": true,
"auto_wrapup": true,
"channel": "voice",
"default_outcome": "Automatically completed",
"extended_wrapup_time": 0,
"required_attributes": {
"length": 0
},
"required_worker_attributes": {
"length": 0
},
"wrapup_time": 30000
},
"1": {
"allow_extended_wrapup": false,
"auto_accept": false,
"auto_select": true,
"auto_wrapup": true,
"channel": "chat",
"default_outcome": "Automatically completed",
"extended_wrapup_time": 0,
"required_attributes": {
"length": 0
},
"required_worker_attributes": {
"length": 0
},
"wrapup_time": 30000
},
"length": 2
},
"enabled": true
},
"attribute_viewer": {
"enabled": true,
"enabled_for_agents": false
},
"branding": {
"component_theme_overrides": {},
"custom_colors": {
"main_header_background": "rgb(6, 3, 58)",
"side_nav_background": "rgb(255, 255, 255)",
"side_nav_border": "rgb(202, 205, 216)",
"side_nav_hover_background": "rgb(225, 227, 234)",
"side_nav_icon": "rgb(18, 28, 45)",
"side_nav_selected_icon": "rgb(2, 99, 224)"
},
"custom_logo_url": "",
"enabled": false,
"use_custom_colors": false
},
"callback_and_voicemail": {
"allow_requeue": true,
"auto_select_task": true,
"enabled": true,
"max_attempts": 3
},
"caller_id": {
"enabled": true,
"include_outgoing_only_numbers": true
},
"canned_responses": {
"enabled": true,
"location": "MessageInputActions"
},
"chat_to_video_escalation": {
"enabled": false
},
"chat_transfer": {
"enabled": false
},
"conditional_recording": {
"enabled": false,
"exclude_attributes": {
"length": 0
},
"exclude_queues": {
"length": 0
}
},
"conference": {
"enabled": true,
"hold_workaround": false
},
"contacts": {
"enable_personal": true,
"enable_recents": true,
"enable_shared": true,
"enabled": true,
"page_size": 10,
"recent_days_to_keep": 14,
"shared_agent_editable": false
},
"conversation_transfer": {
"cold_transfer": true,
"enabled": true,
"multi_participant": true
},
"custom_hold_music": {
"enabled": false,
"url": ""
},
"custom_transfer_directory": {
"enabled": true,
"external_directory": {
"enabled": true,
"skipPhoneNumberValidation": false
},
"queue": {
"enabled": true,
"enforce_global_exclude_filter": false,
"enforce_queue_filter_from_worker_object": true,
"global_exclude_filter": "",
"show_only_queues_with_available_workers": false,
"show_real_time_data": true
},
"worker": {
"enabled": true,
"show_only_available_workers": false
}
},
"datadog_log_integration": {
"api_key": "",
"enabled": false,
"flush_timeout": 5000,
"intake_region": "",
"log_level": "info"
},
"device_manager": {
"enabled": false,
"input_select": false
},
"dispositions": {
"enable_notes": true,
"enabled": true,
"global": {
"dispositions": {
"0": "Resolved",
"1": "Not Resolved",
"2": "Follow-up Required",
"3": "Escalation",
"4": "Wrong Department",
"length": 5
},
"require_disposition": false,
"select_attributes": {
"length": 0
},
"text_attributes": {
"length": 0
}
},
"per_queue": {
"exampleQueueName": {
"dispositions": {
"0": "Promotional Sale",
"1": "Renewal",
"length": 2
},
"require_disposition": true,
"select_attributes": {
"length": 0
},
"text_attributes": {
"length": 0
}
}
}
},
"dual_channel_recording": {
"channel": "worker",
"enabled": false,
"exclude_attributes": {
"length": 0
},
"exclude_queues": {
"length": 0
}
},
"emoji_picker": {
"enabled": true
},
"enhanced_crm_container": {
"display_url_when_no_tasks": "{{serverless.url}}/features/enhanced-crm-container/index.html",
"enable_url_tab": true,
"enabled": true,
"should_display_url_when_no_tasks": true,
"url": "{{serverless.url}}/features/enhanced-crm-container/index.html?line1={{task.from}}&line2={{task.direction}}",
"url_tab_title": "Web Page"
},
"force_conference_region": {
"enabled": false,
"region": ""
},
"hang_up_by": {
"enabled": true
},
"inline_media": {
"enabled": true
},
"internal_call": {
"enable_call_agent": true,
"enable_call_queue": true,
"enabled": true
},
"keyboard_shortcuts": {
"enabled": true
},
"localization": {
"enabled": false,
"show_menu": true
},
"metrics_data_tiles": {
"agent_activity_configuration": {
"activities": {
"Available": {
"color": "green",
"icon": "Accept"
},
"Break": {
"color": "goldenrod",
"icon": "Hold"
},
"Lunch": {
"color": "darkorange",
"icon": "Hamburger"
},
"Offline": {
"color": "grey",
"icon": "Minus"
},
"Outbound": {
"color": "darkgreen",
"icon": "Call"
},
"Training": {
"color": "red",
"icon": "Bulb"
}
},
"other": {
"color": "darkred",
"icon": "More"
}
},
"channels": {
"Chat": {
"SLA_data_tile": true,
"color": "#87CEFA",
"task_counts_data_tile": true,
"teams_task_summary": true
},
"SMS": {
"SLA_data_tile": false,
"color": "#59cef8",
"task_counts_data_tile": false,
"teams_task_summary": true
},
"Video": {
"SLA_data_tile": false,
"color": "#00CED1",
"task_counts_data_tile": false,
"teams_task_summary": false
},
"Voice": {
"SLA_data_tile": true,
"color": "#ADD8E6",
"task_counts_data_tile": true,
"teams_task_summary": true
}
},
"enabled": false,
"queues_view_tiles": {
"agents_by_activity_bar_chart": true,
"all_channels_data_tile": true,
"all_channels_sla_data_tile": false,
"enhanced_agent_by_activity_pie_chart": false
},
"teams_view_tiles": {
"status_busy_color": "royalblue",
"status_idle_color": "limegreen",
"task_summary_tile": false,
"team_activity_tile": false
}
},
"multi_call": {
"enabled": false
},
"omni_channel_capacity_management": {
"channel": "chat",
"default_max_capacity": 2,
"enabled": false
},
"park_interaction": {
"enabled": true,
"show_list": false
},
"pause_recording": {
"enabled": true,
"include_silence": false,
"indicator_banner": false,
"indicator_permanent": true
},
"queues_stats_metrics": {
"agent_activity_stats_column": true,
"assigned_tasks_column": true,
"enabled": false,
"wrapping_tasks_column": true
},
"ring_notification": {
"enabled": false
},
"schedule_manager": {
"enabled": true,
"serverless_domain": "schedule-manager-5263-dev.twil.io"
},
"scrollable_activities": {
"enabled": true
},
"send_audio_rec_file": {
"enabled": true
},
"sip_support": {
"enabled": false
},
"supervisor_barge_coach": {
"agent_assistance": true,
"agent_coaching_panel": true,
"enabled": true,
"supervisor_alert_toggle": true,
"supervisor_monitor_panel": true
},
"supervisor_capacity": {
"enabled": true
},
"supervisor_complete_reservation": {
"enabled": true,
"outcome": "Completed by supervisor"
},
"teams_view_enhancements": {
"columns": {
"activity_icon": false,
"agent_skills": true,
"calls": true,
"department": false,
"location": false,
"other_tasks": true,
"team": false
},
"display_task_queue_name": true,
"enabled": true,
"handle_time_exceeded_threshold": 300,
"handle_time_warning_threshold": 180,
"highlight_handle_time": true
},
"teams_view_filters": {
"applied_filters": {
"activities": true,
"agent_skills": true,
"department": true,
"email": true,
"queue_no_worker_data": false,
"queue_worker_data": false,
"team": true
},
"enabled": true,
"log_filters": false
},
"worker_canvas_tabs": {
"enabled": true
},
"worker_details": {
"boolean_attributes": {
"length": 0
},
"edit_department": true,
"edit_team": true,
"enabled": true,
"text_attributes": {
"length": 0
}
}
},
"serverless_functions_domain": "custom-flex-extensions-serverless-8692-dev.twil.io"
},
"version_compatibility": "yes",
"version_message": "",
"markdown": {
"enabled": true,
"mode": "readWrite"
},
"channelConfigs": {
"0": {
"addressType": "web",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"3": "amr",
"4": "mp3",
"5": "mp4",
"6": "pdf",
"7": "heic",
"8": "txt",
"9": "gif",
"length": 10
},
"enabled": true,
"maxFileSize": 16777216,
"maxTotalFileSize": 67108864,
"numberOfAttachments": 1
}
},
"1": {
"addressType": "sms",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"3": "amr",
"4": "mp3",
"5": "mp4",
"6": "pdf",
"7": "heic",
"length": 8
},
"enabled": true,
"maxFileSize": 2097152,
"maxTotalFileSize": 5242880,
"numberOfAttachments": 1
}
},
"2": {
"addressType": "whatsapp",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"3": "amr",
"4": "mp3",
"5": "mp4",
"6": "pdf",
"7": "heic",
"8": "oga",
"length": 9
},
"enabled": true,
"maxFileSize": 16777216,
"maxTotalFileSize": 67108864,
"numberOfAttachments": 1
}
},
"3": {
"addressType": "email",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"3": "amr",
"4": "mp3",
"5": "mp4",
"6": "pdf",
"7": "heic",
"8": "txt",
"9": "gif",
"10": "pptx",
"11": "docx",
"12": "xlsx",
"13": "zip",
"14": "html",
"15": "csv",
"16": "wav",
"17": "avi",
"18": "psd",
"19": "tiff",
"20": "rar",
"21": "pub",
"length": 22
},
"enabled": true,
"maxFileSize": 157286400,
"maxTotalFileSize": 157286400,
"numberOfAttachments": 10
}
},
"4": {
"addressType": "gbm",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"length": 3
},
"enabled": true,
"maxFileSize": 5242880,
"maxTotalFileSize": 5242880,
"numberOfAttachments": 1
}
},
"5": {
"addressType": "messenger",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"3": "mp3",
"4": "mp4",
"5": "pdf",
"length": 6
},
"enabled": true,
"maxFileSize": 8388608,
"maxTotalFileSize": 8388608,
"numberOfAttachments": 1
}
},
"length": 6
},
"flexUiStatusReport": {
"enabled": true
},
"debuggerIntegration": {
"console_errors_included": false,
"enabled": true
},
"citrixVoiceVdi": "undefined"
},
"reactVersion": "17.0.2",
"bundleType": "cdnUnbundledReact",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36",
"plugins": {
"0": {
"name": "Admin Plugin"
},
"1": {
"name": "plugin-flex-ts-template-v2"
},
"length": 2
}
}
<details>
<summary>LOGS</summary>
<pre>
9:31:18 AM | info | Flex UI logger decorated
9:31:38 AM | log | loading AdminPlugin@1.0.0 plugin
9:31:38 AM | log | loading FlexTSTemplatePlugin@0.0.1 plugin
9:31:38 AM | info | %cFeature enabled: activity-skill-filter background: green; color: white;
9:31:38 AM | info | Feature activity-skill-filter registered %cMainHeader %ccomponent hook: %cwrapActivityComponent font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature activity-skill-filter registered %cWorkerProfile %ccomponent hook: %creplaceWorkerProfileInfo font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature activity-skill-filter registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature activity-skill-filter registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | Feature admin-ui registered %cbeforeOpenFeatureSettings %caction hook: %caddActivityReservationHandlerAdmin font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature admin-ui registered %cbeforeOpenFeatureSettings %caction hook: %caddScheduleManagerAdmin font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | %cFeature enabled: admin-ui background: green; color: white;
9:31:38 AM | info | Feature admin-ui registered %cSideNav %ccomponent hook: %caddAdminToSideNav font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature admin-ui registered %cViewCollection %ccomponent hook: %caddAdminView font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature admin-ui registered %cpluginsInitialized %cevent hook: %cregisterAdminAction font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature admin-ui registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature admin-ui registered Paste element hook
9:31:38 AM | info | Feature admin-ui registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: agent-automation background: green; color: white;
9:31:38 AM | info | Feature agent-automation registered %cTaskCanvasHeader %ccomponent hook: %caddAutoComplete font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %cpluginsInitialized %cevent hook: %cregisterExtendWrapUpActionAndAutoWrapOnInit font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %ctaskCanceled %cevent hook: %cresetExtendedWrapupAfterCancel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %ctaskCompleted %cevent hook: %cresetExtendedWrapupAfterComplete font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %ctaskReceived %cevent hook: %cautoSelectAndAcceptTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %ctaskTimeout %cevent hook: %cresetExtendedWrapupAfterTimeout font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %ctaskWrapup %cevent hook: %csetAutoWrapTimeout font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered Paste element hook
9:31:38 AM | info | Feature agent-automation registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature agent-automation registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: attribute-viewer background: green; color: white;
9:31:38 AM | info | Feature attribute-viewer registered %cTaskInfoPanel %ccomponent hook: %caddAttributesToTaskInfoPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature attribute-viewer registered %cWorkerCanvas %ccomponent hook: %caddAttributesToWorkerCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature attribute-viewer registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: callback-and-voicemail background: green; color: white;
9:31:38 AM | info | Feature callback-and-voicemail registered %cbeforeSelectTask %caction hook: %cautoSelectCallbackTaskWhenEndingCall font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered channel hook: %ccreateCallbackChannel font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered channel hook: %ccreateVoicemailChannel font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered %cTaskInfoPanel %ccomponent hook: %creplaceViewForCallbackAndVoicemail font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered Paste element hook
9:31:38 AM | info | Feature callback-and-voicemail registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: caller-id background: green; color: white;
9:31:38 AM | info | Feature caller-id registered %cbeforeStartOutboundCall %caction hook: %capplySelectedCallerIdForDialedNumbers font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature caller-id registered %cOutboundDialerPanel %ccomponent hook: %caddOutboundCallerIdSelectorToDialerPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature caller-id registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature caller-id registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: canned-responses background: green; color: white;
9:31:38 AM | info | Feature canned-responses registered %cbeforeLoadCRMContainerTabs %caction hook: %caddCannedResponsesToEnhancedCRM font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature canned-responses registered %cCRMContainer %ccomponent hook: %caddCannedResponsesCRMContainer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature canned-responses registered %cMessageInputActions %ccomponent hook: %caddCannedResponsesDropdownToMessageInputActions font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature canned-responses registered Paste element hook
9:31:38 AM | info | Feature canned-responses registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: conference background: green; color: white;
9:31:38 AM | info | Feature conference registered %cbeforeHangupCall %caction hook: %chandleConferenceHangup font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cbeforeHoldParticipant %caction hook: %chandleHoldConferenceParticipant font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cbeforeKickParticipant %caction hook: %chandleKickConferenceParticipant font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cbeforeUnholdParticipant %caction hook: %chandleUnholdConferenceParticipant font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cCallCanvas %ccomponent hook: %caddConferenceToCallCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cCallCanvasActions %ccomponent hook: %caddConferenceToCallCanvasActions font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cParticipantCanvas %ccomponent hook: %caddConferenceToParticipantCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature conference registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature conference registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: contacts background: green; color: white;
9:31:38 AM | info | Feature contacts registered %cOutboundDialerPanel %ccomponent hook: %caddOutboundContactSelectorToDialerPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature contacts registered %cSideNav %ccomponent hook: %caddContactsToSideNav font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature contacts registered %cViewCollection %ccomponent hook: %caddContactsView font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature contacts registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature contacts registered %ctaskCompleted %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature contacts registered Paste element hook
9:31:38 AM | info | Feature contacts registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature contacts registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: conversation-transfer background: green; color: white;
9:31:38 AM | info | Feature conversation-transfer registered %cbeforeShowDirectory %caction hook: %chandleConvTransferShowDirectory font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cbeforeTransferTask %caction hook: %chandleConvTransfer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cTaskCanvasHeader %ccomponent hook: %caddConvTransferButtons font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cTaskCanvasTabs %ccomponent hook: %caddParticipantsTab font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cWorkerDirectory %ccomponent hook: %cremoveDialpadForConvTransfer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cconversationsClient conversationJoined %cevent hook: %cremoveInviteOnJoin font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: custom-transfer-directory background: green; color: white;
9:31:38 AM | info | Feature custom-transfer-directory registered %cWorkerDirectory %ccomponent hook: %creplaceQueueDirectory font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature custom-transfer-directory registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature custom-transfer-directory registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature custom-transfer-directory registered Paste element hook
9:31:38 AM | info | Feature custom-transfer-directory registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: dispositions background: green; color: white;
9:31:38 AM | info | Feature dispositions registered %cbeforeCompleteTask %caction hook: %csetDispositionBeforeCompleteTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature dispositions registered %cTaskCanvasTabs %ccomponent hook: %caddDispositionTab font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature dispositions registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature dispositions registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature dispositions registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: emoji-picker background: green; color: white;
9:31:38 AM | info | Feature emoji-picker registered %cMessageInputActions %ccomponent hook: %caddEmojiToMessageInputActions font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature emoji-picker registered Paste element hook
9:31:38 AM | info | Feature emoji-picker registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: enhanced-crm-container background: green; color: white;
9:31:38 AM | info | Feature enhanced-crm-container registered %cbeforeLoadCRMContainerTabs %caction hook: %caddURLTabToEnhancedCRM font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature enhanced-crm-container registered %cCRMContainer %ccomponent hook: %creplaceAndSetCustomCRMContainer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature enhanced-crm-container registered %cpluginsInitialized %cevent hook: %cregisterCRMAction font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature enhanced-crm-container registered Paste element hook
9:31:38 AM | info | %cFeature enabled: hang-up-by background: green; color: white;
9:31:38 AM | info | Feature hang-up-by registered %cbeforeCompleteTask %caction hook: %creportHangUpByCompleteTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cbeforeHangupCall %caction hook: %creportHangUpByHangupCall font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cbeforeKickParticipant %caction hook: %creportHangUpByKickParticipant font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cbeforeStartExternalColdTransfer %caction hook: %creportHangUpByStartExternalColdTransfer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cbeforeStartExternalWarmTransfer %caction hook: %creportHangUpByStartExternalWarmTransfer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cbeforeTransferTask %caction hook: %creportHangUpByTransferTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %ctaskCompleted %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %ctaskWrapup %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | %cFeature enabled: inline-media background: green; color: white;
9:31:38 AM | info | Feature inline-media registered %cMessageBubble %ccomponent hook: %caddMyComponentToCallCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | %cFeature enabled: internal-call background: green; color: white;
9:31:38 AM | info | Feature internal-call registered %cbeforeAcceptTask %caction hook: %chandleInternalAcceptTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cbeforeHoldCall %caction hook: %chandleInternalHoldCall font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cbeforeRejectTask %caction hook: %chandleInternalRejectTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cbeforeUnholdCall %caction hook: %chandleInternalUnholdCall font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cCallCanvasActions %ccomponent hook: %cremoveDirectoryFromInternalCalls font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cOutboundDialerPanel %ccomponent hook: %caddInternalCallToDialerPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cbeforeAddNotification %cnotification event hook: %cnotificationEventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: keyboard-shortcuts background: green; color: white;
9:31:38 AM | info | Feature keyboard-shortcuts registered %cSideNav %ccomponent hook: %cKeyboardSideNav font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature keyboard-shortcuts registered %cViewCollection %ccomponent hook: %cKeyboardShortcutsView font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature keyboard-shortcuts registered %cpluginsInitialized %cevent hook: %cloadKeyboardShortcutSettings font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature keyboard-shortcuts registered keyboard shortcut hook: %ckeyboardShortcutHook font-weight:bold
9:31:38 AM | info | Feature keyboard-shortcuts registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: park-interaction background: green; color: white;
9:31:38 AM | info | Feature park-interaction registered %cSideNav %ccomponent hook: %caddScheduleManagerToSideNav font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature park-interaction registered %cTaskCanvasHeader %ccomponent hook: %caddParkButton font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature park-interaction registered %cViewCollection %ccomponent hook: %caddParkInteractionView font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature park-interaction registered %cpluginsInitialized %cevent hook: %cregisterParkInteractionActions font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature park-interaction registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature park-interaction registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: pause-recording background: green; color: white;
9:31:38 AM | info | Feature pause-recording registered %cCallCanvas %ccomponent hook: %caddPauseStatusPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature pause-recording registered %cCallCanvasActions %ccomponent hook: %caddPauseRecordingButton font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature pause-recording registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature pause-recording registered keyboard shortcut hook: %ckeyboardShortcutHook font-weight:bold
9:31:38 AM | info | Feature pause-recording registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature pause-recording registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature pause-recording registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: schedule-manager background: green; color: white;
9:31:38 AM | info | Feature schedule-manager registered %cSideNav %ccomponent hook: %caddScheduleManagerToSideNav font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature schedule-manager registered %cViewCollection %ccomponent hook: %caddScheduleManagerView font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature schedule-manager registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature schedule-manager registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: scrollable-activities background: green; color: white;
9:31:38 AM | info | Feature scrollable-activities registered CSS override hook: %ccssOverrideHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: send-audio-rec-file background: green; color: white;
9:31:38 AM | info | Feature send-audio-rec-file registered %cundefined %ccomponent hook: %caddSendAudioFile font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature send-audio-rec-file registered %cpluginsInitialized %cevent hook: %cpreloadAudioWorker font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature send-audio-rec-file registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: supervisor-barge-coach background: green; color: white;
9:31:38 AM | info | Feature supervisor-barge-coach registered %cafterMonitorCall %caction hook: %cenableBargeCoachButtonsUponMonitor font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cafterStopMonitoringCall %caction hook: %cdisableBargeCoachButtonsUponMonitor font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cCallCanvas %ccomponent hook: %caddSupervisorCoachingPanelToAgent font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cMainHeader %ccomponent hook: %caddSupervisorAlert font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cTaskCanvasTabs %ccomponent hook: %caddSupervisorMonitorPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cTaskOverviewCanvas %ccomponent hook: %caddSupervisorBargeCoachButtons font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cWorkersDataTable %ccomponent hook: %caddAgentAssistanceTeamsIcon font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cpluginsInitialized %cevent hook: %cinitializeSyncDocs font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %ctaskWrapup %cevent hook: %ccleanStateAndSyncUponAgentHangUp font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered Paste element hook
9:31:38 AM | info | Feature supervisor-barge-coach registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: supervisor-capacity background: green; color: white;
9:31:38 AM | info | Feature supervisor-capacity registered %cWorkerCanvas %ccomponent hook: %caddCapacityToWorkerCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-capacity registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: supervisor-complete-reservation background: green; color: white;
9:31:38 AM | info | Feature supervisor-complete-reservation registered %cTaskCanvasHeader %ccomponent hook: %caddUpdateReservationToSupervisorTaskCanvasHeader font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-complete-reservation registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature supervisor-complete-reservation registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: teams-view-enhancements background: green; color: white;
9:31:38 AM | info | Feature teams-view-enhancements registered %cTeamsView %ccomponent hook: %caddTaskCardWrapper font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature teams-view-enhancements registered %cTaskCanvasHeader %ccomponent hook: %caddWorkersDataTableColumns font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature teams-view-enhancements registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: teams-view-filters background: green; color: white;
9:31:38 AM | info | Feature teams-view-filters registered %cafterApplyTeamsViewFilters %caction hook: %clogApplyListFilters font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature teams-view-filters registered %cbeforeApplyTeamsViewFilters %caction hook: %cinterceptQueueFilter font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature teams-view-filters registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature teams-view-filters registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature teams-view-filters registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | Feature teams-view-filters registered teams filter hook: %cgetSampleFilters font-weight:bold
9:31:38 AM | info | %cFeature enabled: worker-canvas-tabs background: green; color: white;
9:31:38 AM | info | Feature worker-canvas-tabs registered %cWorkerCanvas %ccomponent hook: %caddWorkerCanvasTabs font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature worker-canvas-tabs registered Paste element hook
9:31:38 AM | info | Feature worker-canvas-tabs registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: worker-details background: green; color: white;
9:31:38 AM | info | Feature worker-details registered %cWorkerCanvas %ccomponent hook: %caddDetailsToWorkerCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature worker-details registered Paste element hook
9:31:38 AM | info | Feature worker-details registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | Feature built-in TaskRouterService registered %creplaceCompleteTask %caction hook: %cupdatePendingTaskAttributesAtCompleteTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature built-in Sync client registered %ctokenUpdated %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature built-in logger to browser console registered logger hook: %csendLogsToBrowserConsole font-weight:bold
9:31:38 AM | error | {}
9:31:38 AM | error | Internal FlexError {"getLogTime":"[Function]","content":{"description":"An error has been detected inside the MainHeader DynamicComponent","context":"DynamicComponent","wrappedError":"[Object]","type":"app","severity":"normal","twilioErrorCode":45600},"time":{},"sessionData":{"config":"[Object]","reactVersion":"17.0.2","bundleType":"cdnUnbundledReact","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","plugins":[{"name":"Admin Plugin"},{"name":"plugin-flex-ts-template-v2"}]},"logManagerTimestamp":"09:31:18"}
9:31:38 AM | error | 10/29/2024, 9:31:38 AM - DynamicComponent: An error has been detected inside the MainHeader DynamicComponent
Original error:
"undefined is not iterable (cannot read property Symbol(Symbol.iterator))"
9:31:38 AM | error | {"getLogTime":"[Function]","content":{"description":"An error has been detected inside the MainHeader DynamicComponent","context":"DynamicComponent","wrappedError":"[Object]","type":"app","severity":"normal","twilioErrorCode":45600},"time":{},"sessionData":{"config":"[Object]","reactVersion":"17.0.2","bundleType":"cdnUnbundledReact","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","plugins":[{"name":"Admin Plugin"},{"name":"plugin-flex-ts-template-v2"}]},"logManagerTimestamp":"09:31:18"} | (repeats 2 more times)
9:31:38 AM | error | Unable to launch Flex: {"getLogTime":"[Function]","content":{"description":"An error has been detected inside the MainHeader DynamicComponent","context":"DynamicComponent","wrappedError":"[Object]","type":"app","severity":"normal","twilioErrorCode":45600},"time":{},"sessionData":{"config":"[Object]","reactVersion":"17.0.2","bundleType":"cdnUnbundledReact","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","plugins":[{"name":"Admin Plugin"},{"name":"plugin-flex-ts-template-v2"}]},"logManagerTimestamp":"09:31:18"}
9:31:38 AM | error | Failed to initialize Flex {"getLogTime":"[Function]","content":{"description":"An error has been detected inside the MainHeader DynamicComponent","context":"DynamicComponent","wrappedError":"[Object]","type":"app","severity":"normal","twilioErrorCode":45600},"time":{},"sessionData":{"config":"[Object]","reactVersion":"17.0.2","bundleType":"cdnUnbundledReact","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","plugins":[{"name":"Admin Plugin"},{"name":"plugin-flex-ts-template-v2"}]},"logManagerTimestamp":"09:31:18"}
</pre>
</details>
### APPLICATION STATUS
Operational, issues detected
Performance may be affect by issues detected in your app. If you experience an issue, please download the report.
### PLATFORM SERVICES
No issues detected
### AGENT NETWORK CONNECTION (FROM LAST CALL)
No issues detected
## General Session Information
### SESSION DATA
{
"config": {
"sso": {
"loginUrl": "https://preview.twilio.com/iam/Accounts/{accountSid}/authenticate",
"loginPopup": false,
"accountSid": "--removed--",
"hasSSOConfigured": false
},
"language": "en-US",
"theme": {
"isLight": true
},
"pluginService": {
"enabled": true,
"url": "https://flex.twilio.com/plugins?hosted=true"
},
"logLevel": "error",
"rejectPendingReservations": true,
"initialDeviceCheck": true,
"notifications": {
"enabled": true,
"mode": "whenNotInFocus",
"browser": true
},
"enableClientCalling": false,
"hasSupportForChannelsOnStore": false,
"aiInsightsReportUrl": "https://flex-api.twilio.com/v1/Instances/{instanceSid}/Insights/AiReports",
"serviceBaseUrl": "giving-worm-8367.twil.io",
"warmTransfers": {
"enabled": true
},
"sdkOptions": {
"insights": {
"region": "us1",
"productId": "flex_insights",
"logLevel": "error"
},
"chat": {
"region": "us1",
"logLevel": "error"
},
"worker": {
"wsServer": "wss://event-bridge.twilio.com/v1/wschannels",
"ebServer": "https://event-bridge.twilio.com/v1/wschannels",
"logLevel": "error"
},
"voice": {
"eventgw": "eventgw.twilio.com",
"chunderw": "chunderw-vpc-gll.twilio.com",
"logLevel": "error"
},
"flex": {
"logger": {
"level": "error"
}
}
},
"graphQlApiUrl": "https://preview.twilio.com/Flex/graphql",
"insightsProvisionStatusUrl": "https://flex-api.twilio.com/v1/Instances/{instanceSid}/Integrations/AiInsights",
"uiCustomizationServiceUrl": "https://preview.twilio.com/Flex/UICustomizationVersions",
"emailProvisionStatusUrl": "https://flex-api.twilio.com/v1/account/provision/status",
"hideMigratedPlugins": true,
"flexServiceUrl": "https://preview.twilio.com/Flex",
"highChartsUrl": "https://assets.flex.twilio.com/assets/highcharts/11.4.7/highcharts.js",
"accountsServiceUrl": "https://flex-api.twilio.com/v1/Accounts",
"graphQlSubscriptionUrl": "wss://event-bridge.twilio.com/graphql-subscriptions",
"showSupervisorDesktopView": true,
"chatOrchestrationServiceUrl": "https://preview.twilio.com/Flex/WebChannels",
"isEmployeeAccount": false,
"debugMode": false,
"flexConfigServiceUrl": "https://flex-api.twilio.com/v1/Configuration",
"profileConnectorApiUrl": "https://preview.twilio.com/ProfileConnector",
"custom_data": {
"common": {
"audit_log_ttl": 1209600,
"departments": {
"0": "Customer Service",
"1": "Finance",
"2": "General Management",
"3": "Human Resources",
"4": "Marketing",
"5": "Operations",
"6": "Purchasing",
"7": "Recruiting",
"8": "Sales",
"length": 9
},
"log_level": "info",
"teams": {
"0": "Blue Team",
"1": "Gold Team",
"2": "Red Team",
"3": "VIP Team",
"length": 4
}
},
"features": {
"activity_reservation_handler": {
"enabled": false,
"system_activity_names": {
"available": "Available",
"extendedWrapup": "Extended Wrap Up",
"onATask": "On a Task",
"onATaskNoAcd": "On a Task, No ACD",
"wrapup": "Wrap Up",
"wrapupNoAcd": "Wrap Up, No ACD"
}
},
"activity_skill_filter": {
"enabled": true,
"filter_teams_view": true,
"rules": {
"Extended Wrap Up": {
"required_skill": "system_activities",
"sort_order": 0
},
"Offline": {
"required_skill": null,
"sort_order": 100
},
"On a Task": {
"required_skill": "system_activities",
"sort_order": 0
},
"On a Task, No ACD": {
"required_skill": "system_activities",
"sort_order": 0
},
"Wrap Up": {
"required_skill": "system_activities",
"sort_order": 0
},
"Wrap Up, No ACD": {
"required_skill": "system_activities",
"sort_order": 0
}
}
},
"admin_ui": {
"enable_audit_logging": true,
"enabled": true
},
"agent_automation": {
"configuration": {
"0": {
"allow_extended_wrapup": false,
"auto_accept": false,
"auto_select": true,
"auto_wrapup": true,
"channel": "voice",
"default_outcome": "Automatically completed",
"extended_wrapup_time": 0,
"required_attributes": {
"length": 0
},
"required_worker_attributes": {
"length": 0
},
"wrapup_time": 30000
},
"1": {
"allow_extended_wrapup": false,
"auto_accept": false,
"auto_select": true,
"auto_wrapup": true,
"channel": "chat",
"default_outcome": "Automatically completed",
"extended_wrapup_time": 0,
"required_attributes": {
"length": 0
},
"required_worker_attributes": {
"length": 0
},
"wrapup_time": 30000
},
"length": 2
},
"enabled": true
},
"attribute_viewer": {
"enabled": true,
"enabled_for_agents": false
},
"branding": {
"component_theme_overrides": {},
"custom_colors": {
"main_header_background": "rgb(6, 3, 58)",
"side_nav_background": "rgb(255, 255, 255)",
"side_nav_border": "rgb(202, 205, 216)",
"side_nav_hover_background": "rgb(225, 227, 234)",
"side_nav_icon": "rgb(18, 28, 45)",
"side_nav_selected_icon": "rgb(2, 99, 224)"
},
"custom_logo_url": "",
"enabled": false,
"use_custom_colors": false
},
"callback_and_voicemail": {
"allow_requeue": true,
"auto_select_task": true,
"enabled": true,
"max_attempts": 3
},
"caller_id": {
"enabled": true,
"include_outgoing_only_numbers": true
},
"canned_responses": {
"enabled": true,
"location": "MessageInputActions"
},
"chat_to_video_escalation": {
"enabled": false
},
"chat_transfer": {
"enabled": false
},
"conditional_recording": {
"enabled": false,
"exclude_attributes": {
"length": 0
},
"exclude_queues": {
"length": 0
}
},
"conference": {
"enabled": true,
"hold_workaround": false
},
"contacts": {
"enable_personal": true,
"enable_recents": true,
"enable_shared": true,
"enabled": true,
"page_size": 10,
"recent_days_to_keep": 14,
"shared_agent_editable": false
},
"conversation_transfer": {
"cold_transfer": true,
"enabled": true,
"multi_participant": true
},
"custom_hold_music": {
"enabled": false,
"url": ""
},
"custom_transfer_directory": {
"enabled": true,
"external_directory": {
"enabled": true,
"skipPhoneNumberValidation": false
},
"queue": {
"enabled": true,
"enforce_global_exclude_filter": false,
"enforce_queue_filter_from_worker_object": true,
"global_exclude_filter": "",
"show_only_queues_with_available_workers": false,
"show_real_time_data": true
},
"worker": {
"enabled": true,
"show_only_available_workers": false
}
},
"datadog_log_integration": {
"api_key": "",
"enabled": false,
"flush_timeout": 5000,
"intake_region": "",
"log_level": "info"
},
"device_manager": {
"enabled": false,
"input_select": false
},
"dispositions": {
"enable_notes": true,
"enabled": true,
"global": {
"dispositions": {
"0": "Resolved",
"1": "Not Resolved",
"2": "Follow-up Required",
"3": "Escalation",
"4": "Wrong Department",
"length": 5
},
"require_disposition": false,
"select_attributes": {
"length": 0
},
"text_attributes": {
"length": 0
}
},
"per_queue": {
"exampleQueueName": {
"dispositions": {
"0": "Promotional Sale",
"1": "Renewal",
"length": 2
},
"require_disposition": true,
"select_attributes": {
"length": 0
},
"text_attributes": {
"length": 0
}
}
}
},
"dual_channel_recording": {
"channel": "worker",
"enabled": false,
"exclude_attributes": {
"length": 0
},
"exclude_queues": {
"length": 0
}
},
"emoji_picker": {
"enabled": true
},
"enhanced_crm_container": {
"display_url_when_no_tasks": "{{serverless.url}}/features/enhanced-crm-container/index.html",
"enable_url_tab": true,
"enabled": true,
"should_display_url_when_no_tasks": true,
"url": "{{serverless.url}}/features/enhanced-crm-container/index.html?line1={{task.from}}&line2={{task.direction}}",
"url_tab_title": "Web Page"
},
"force_conference_region": {
"enabled": false,
"region": ""
},
"hang_up_by": {
"enabled": true
},
"inline_media": {
"enabled": true
},
"internal_call": {
"enable_call_agent": true,
"enable_call_queue": true,
"enabled": true
},
"keyboard_shortcuts": {
"enabled": true
},
"localization": {
"enabled": false,
"show_menu": true
},
"metrics_data_tiles": {
"agent_activity_configuration": {
"activities": {
"Available": {
"color": "green",
"icon": "Accept"
},
"Break": {
"color": "goldenrod",
"icon": "Hold"
},
"Lunch": {
"color": "darkorange",
"icon": "Hamburger"
},
"Offline": {
"color": "grey",
"icon": "Minus"
},
"Outbound": {
"color": "darkgreen",
"icon": "Call"
},
"Training": {
"color": "red",
"icon": "Bulb"
}
},
"other": {
"color": "darkred",
"icon": "More"
}
},
"channels": {
"Chat": {
"SLA_data_tile": true,
"color": "#87CEFA",
"task_counts_data_tile": true,
"teams_task_summary": true
},
"SMS": {
"SLA_data_tile": false,
"color": "#59cef8",
"task_counts_data_tile": false,
"teams_task_summary": true
},
"Video": {
"SLA_data_tile": false,
"color": "#00CED1",
"task_counts_data_tile": false,
"teams_task_summary": false
},
"Voice": {
"SLA_data_tile": true,
"color": "#ADD8E6",
"task_counts_data_tile": true,
"teams_task_summary": true
}
},
"enabled": false,
"queues_view_tiles": {
"agents_by_activity_bar_chart": true,
"all_channels_data_tile": true,
"all_channels_sla_data_tile": false,
"enhanced_agent_by_activity_pie_chart": false
},
"teams_view_tiles": {
"status_busy_color": "royalblue",
"status_idle_color": "limegreen",
"task_summary_tile": false,
"team_activity_tile": false
}
},
"multi_call": {
"enabled": false
},
"omni_channel_capacity_management": {
"channel": "chat",
"default_max_capacity": 2,
"enabled": false
},
"park_interaction": {
"enabled": true,
"show_list": false
},
"pause_recording": {
"enabled": true,
"include_silence": false,
"indicator_banner": false,
"indicator_permanent": true
},
"queues_stats_metrics": {
"agent_activity_stats_column": true,
"assigned_tasks_column": true,
"enabled": false,
"wrapping_tasks_column": true
},
"ring_notification": {
"enabled": false
},
"schedule_manager": {
"enabled": true,
"serverless_domain": "schedule-manager-5263-dev.twil.io"
},
"scrollable_activities": {
"enabled": true
},
"send_audio_rec_file": {
"enabled": true
},
"sip_support": {
"enabled": false
},
"supervisor_barge_coach": {
"agent_assistance": true,
"agent_coaching_panel": true,
"enabled": true,
"supervisor_alert_toggle": true,
"supervisor_monitor_panel": true
},
"supervisor_capacity": {
"enabled": true
},
"supervisor_complete_reservation": {
"enabled": true,
"outcome": "Completed by supervisor"
},
"teams_view_enhancements": {
"columns": {
"activity_icon": false,
"agent_skills": true,
"calls": true,
"department": false,
"location": false,
"other_tasks": true,
"team": false
},
"display_task_queue_name": true,
"enabled": true,
"handle_time_exceeded_threshold": 300,
"handle_time_warning_threshold": 180,
"highlight_handle_time": true
},
"teams_view_filters": {
"applied_filters": {
"activities": true,
"agent_skills": true,
"department": true,
"email": true,
"queue_no_worker_data": false,
"queue_worker_data": false,
"team": true
},
"enabled": true,
"log_filters": false
},
"worker_canvas_tabs": {
"enabled": true
},
"worker_details": {
"boolean_attributes": {
"length": 0
},
"edit_department": true,
"edit_team": true,
"enabled": true,
"text_attributes": {
"length": 0
}
}
},
"serverless_functions_domain": "custom-flex-extensions-serverless-8692-dev.twil.io"
},
"version_compatibility": "yes",
"version_message": "",
"markdown": {
"enabled": true,
"mode": "readWrite"
},
"channelConfigs": {
"0": {
"addressType": "web",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"3": "amr",
"4": "mp3",
"5": "mp4",
"6": "pdf",
"7": "heic",
"8": "txt",
"9": "gif",
"length": 10
},
"enabled": true,
"maxFileSize": 16777216,
"maxTotalFileSize": 67108864,
"numberOfAttachments": 1
}
},
"1": {
"addressType": "sms",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"3": "amr",
"4": "mp3",
"5": "mp4",
"6": "pdf",
"7": "heic",
"length": 8
},
"enabled": true,
"maxFileSize": 2097152,
"maxTotalFileSize": 5242880,
"numberOfAttachments": 1
}
},
"2": {
"addressType": "whatsapp",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"3": "amr",
"4": "mp3",
"5": "mp4",
"6": "pdf",
"7": "heic",
"8": "oga",
"length": 9
},
"enabled": true,
"maxFileSize": 16777216,
"maxTotalFileSize": 67108864,
"numberOfAttachments": 1
}
},
"3": {
"addressType": "email",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"3": "amr",
"4": "mp3",
"5": "mp4",
"6": "pdf",
"7": "heic",
"8": "txt",
"9": "gif",
"10": "pptx",
"11": "docx",
"12": "xlsx",
"13": "zip",
"14": "html",
"15": "csv",
"16": "wav",
"17": "avi",
"18": "psd",
"19": "tiff",
"20": "rar",
"21": "pub",
"length": 22
},
"enabled": true,
"maxFileSize": 157286400,
"maxTotalFileSize": 157286400,
"numberOfAttachments": 10
}
},
"4": {
"addressType": "gbm",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"length": 3
},
"enabled": true,
"maxFileSize": 5242880,
"maxTotalFileSize": 5242880,
"numberOfAttachments": 1
}
},
"5": {
"addressType": "messenger",
"cbmAttachments": {
"acceptedExtensions": {
"0": "jpg",
"1": "jpeg",
"2": "png",
"3": "mp3",
"4": "mp4",
"5": "pdf",
"length": 6
},
"enabled": true,
"maxFileSize": 8388608,
"maxTotalFileSize": 8388608,
"numberOfAttachments": 1
}
},
"length": 6
},
"flexUiStatusReport": {
"enabled": true
},
"debuggerIntegration": {
"console_errors_included": false,
"enabled": true
},
"citrixVoiceVdi": "undefined"
},
"reactVersion": "17.0.2",
"bundleType": "cdnUnbundledReact",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36",
"plugins": {
"0": {
"name": "Admin Plugin"
},
"1": {
"name": "plugin-flex-ts-template-v2"
},
"length": 2
}
}
<details>
<summary>LOGS</summary>
<pre>
9:31:18 AM | info | Flex UI logger decorated
9:31:38 AM | log | loading AdminPlugin@1.0.0 plugin
9:31:38 AM | log | loading FlexTSTemplatePlugin@0.0.1 plugin
9:31:38 AM | info | %cFeature enabled: activity-skill-filter background: green; color: white;
9:31:38 AM | info | Feature activity-skill-filter registered %cMainHeader %ccomponent hook: %cwrapActivityComponent font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature activity-skill-filter registered %cWorkerProfile %ccomponent hook: %creplaceWorkerProfileInfo font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature activity-skill-filter registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature activity-skill-filter registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | Feature admin-ui registered %cbeforeOpenFeatureSettings %caction hook: %caddActivityReservationHandlerAdmin font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature admin-ui registered %cbeforeOpenFeatureSettings %caction hook: %caddScheduleManagerAdmin font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | %cFeature enabled: admin-ui background: green; color: white;
9:31:38 AM | info | Feature admin-ui registered %cSideNav %ccomponent hook: %caddAdminToSideNav font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature admin-ui registered %cViewCollection %ccomponent hook: %caddAdminView font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature admin-ui registered %cpluginsInitialized %cevent hook: %cregisterAdminAction font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature admin-ui registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature admin-ui registered Paste element hook
9:31:38 AM | info | Feature admin-ui registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: agent-automation background: green; color: white;
9:31:38 AM | info | Feature agent-automation registered %cTaskCanvasHeader %ccomponent hook: %caddAutoComplete font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %cpluginsInitialized %cevent hook: %cregisterExtendWrapUpActionAndAutoWrapOnInit font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %ctaskCanceled %cevent hook: %cresetExtendedWrapupAfterCancel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %ctaskCompleted %cevent hook: %cresetExtendedWrapupAfterComplete font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %ctaskReceived %cevent hook: %cautoSelectAndAcceptTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %ctaskTimeout %cevent hook: %cresetExtendedWrapupAfterTimeout font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered %ctaskWrapup %cevent hook: %csetAutoWrapTimeout font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature agent-automation registered Paste element hook
9:31:38 AM | info | Feature agent-automation registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature agent-automation registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: attribute-viewer background: green; color: white;
9:31:38 AM | info | Feature attribute-viewer registered %cTaskInfoPanel %ccomponent hook: %caddAttributesToTaskInfoPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature attribute-viewer registered %cWorkerCanvas %ccomponent hook: %caddAttributesToWorkerCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature attribute-viewer registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: callback-and-voicemail background: green; color: white;
9:31:38 AM | info | Feature callback-and-voicemail registered %cbeforeSelectTask %caction hook: %cautoSelectCallbackTaskWhenEndingCall font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered channel hook: %ccreateCallbackChannel font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered channel hook: %ccreateVoicemailChannel font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered %cTaskInfoPanel %ccomponent hook: %creplaceViewForCallbackAndVoicemail font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered Paste element hook
9:31:38 AM | info | Feature callback-and-voicemail registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature callback-and-voicemail registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: caller-id background: green; color: white;
9:31:38 AM | info | Feature caller-id registered %cbeforeStartOutboundCall %caction hook: %capplySelectedCallerIdForDialedNumbers font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature caller-id registered %cOutboundDialerPanel %ccomponent hook: %caddOutboundCallerIdSelectorToDialerPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature caller-id registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature caller-id registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: canned-responses background: green; color: white;
9:31:38 AM | info | Feature canned-responses registered %cbeforeLoadCRMContainerTabs %caction hook: %caddCannedResponsesToEnhancedCRM font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature canned-responses registered %cCRMContainer %ccomponent hook: %caddCannedResponsesCRMContainer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature canned-responses registered %cMessageInputActions %ccomponent hook: %caddCannedResponsesDropdownToMessageInputActions font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature canned-responses registered Paste element hook
9:31:38 AM | info | Feature canned-responses registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: conference background: green; color: white;
9:31:38 AM | info | Feature conference registered %cbeforeHangupCall %caction hook: %chandleConferenceHangup font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cbeforeHoldParticipant %caction hook: %chandleHoldConferenceParticipant font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cbeforeKickParticipant %caction hook: %chandleKickConferenceParticipant font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cbeforeUnholdParticipant %caction hook: %chandleUnholdConferenceParticipant font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cCallCanvas %ccomponent hook: %caddConferenceToCallCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cCallCanvasActions %ccomponent hook: %caddConferenceToCallCanvasActions font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cParticipantCanvas %ccomponent hook: %caddConferenceToParticipantCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conference registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature conference registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature conference registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: contacts background: green; color: white;
9:31:38 AM | info | Feature contacts registered %cOutboundDialerPanel %ccomponent hook: %caddOutboundContactSelectorToDialerPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature contacts registered %cSideNav %ccomponent hook: %caddContactsToSideNav font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature contacts registered %cViewCollection %ccomponent hook: %caddContactsView font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature contacts registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature contacts registered %ctaskCompleted %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature contacts registered Paste element hook
9:31:38 AM | info | Feature contacts registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature contacts registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: conversation-transfer background: green; color: white;
9:31:38 AM | info | Feature conversation-transfer registered %cbeforeShowDirectory %caction hook: %chandleConvTransferShowDirectory font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cbeforeTransferTask %caction hook: %chandleConvTransfer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cTaskCanvasHeader %ccomponent hook: %caddConvTransferButtons font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cTaskCanvasTabs %ccomponent hook: %caddParticipantsTab font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cWorkerDirectory %ccomponent hook: %cremoveDialpadForConvTransfer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered %cconversationsClient conversationJoined %cevent hook: %cremoveInviteOnJoin font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature conversation-transfer registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: custom-transfer-directory background: green; color: white;
9:31:38 AM | info | Feature custom-transfer-directory registered %cWorkerDirectory %ccomponent hook: %creplaceQueueDirectory font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature custom-transfer-directory registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature custom-transfer-directory registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature custom-transfer-directory registered Paste element hook
9:31:38 AM | info | Feature custom-transfer-directory registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: dispositions background: green; color: white;
9:31:38 AM | info | Feature dispositions registered %cbeforeCompleteTask %caction hook: %csetDispositionBeforeCompleteTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature dispositions registered %cTaskCanvasTabs %ccomponent hook: %caddDispositionTab font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature dispositions registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature dispositions registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature dispositions registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: emoji-picker background: green; color: white;
9:31:38 AM | info | Feature emoji-picker registered %cMessageInputActions %ccomponent hook: %caddEmojiToMessageInputActions font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature emoji-picker registered Paste element hook
9:31:38 AM | info | Feature emoji-picker registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: enhanced-crm-container background: green; color: white;
9:31:38 AM | info | Feature enhanced-crm-container registered %cbeforeLoadCRMContainerTabs %caction hook: %caddURLTabToEnhancedCRM font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature enhanced-crm-container registered %cCRMContainer %ccomponent hook: %creplaceAndSetCustomCRMContainer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature enhanced-crm-container registered %cpluginsInitialized %cevent hook: %cregisterCRMAction font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature enhanced-crm-container registered Paste element hook
9:31:38 AM | info | %cFeature enabled: hang-up-by background: green; color: white;
9:31:38 AM | info | Feature hang-up-by registered %cbeforeCompleteTask %caction hook: %creportHangUpByCompleteTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cbeforeHangupCall %caction hook: %creportHangUpByHangupCall font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cbeforeKickParticipant %caction hook: %creportHangUpByKickParticipant font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cbeforeStartExternalColdTransfer %caction hook: %creportHangUpByStartExternalColdTransfer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cbeforeStartExternalWarmTransfer %caction hook: %creportHangUpByStartExternalWarmTransfer font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cbeforeTransferTask %caction hook: %creportHangUpByTransferTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %ctaskCompleted %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature hang-up-by registered %ctaskWrapup %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | %cFeature enabled: inline-media background: green; color: white;
9:31:38 AM | info | Feature inline-media registered %cMessageBubble %ccomponent hook: %caddMyComponentToCallCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | %cFeature enabled: internal-call background: green; color: white;
9:31:38 AM | info | Feature internal-call registered %cbeforeAcceptTask %caction hook: %chandleInternalAcceptTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cbeforeHoldCall %caction hook: %chandleInternalHoldCall font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cbeforeRejectTask %caction hook: %chandleInternalRejectTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cbeforeUnholdCall %caction hook: %chandleInternalUnholdCall font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cCallCanvasActions %ccomponent hook: %cremoveDirectoryFromInternalCalls font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cOutboundDialerPanel %ccomponent hook: %caddInternalCallToDialerPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered %cbeforeAddNotification %cnotification event hook: %cnotificationEventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature internal-call registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: keyboard-shortcuts background: green; color: white;
9:31:38 AM | info | Feature keyboard-shortcuts registered %cSideNav %ccomponent hook: %cKeyboardSideNav font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature keyboard-shortcuts registered %cViewCollection %ccomponent hook: %cKeyboardShortcutsView font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature keyboard-shortcuts registered %cpluginsInitialized %cevent hook: %cloadKeyboardShortcutSettings font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature keyboard-shortcuts registered keyboard shortcut hook: %ckeyboardShortcutHook font-weight:bold
9:31:38 AM | info | Feature keyboard-shortcuts registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: park-interaction background: green; color: white;
9:31:38 AM | info | Feature park-interaction registered %cSideNav %ccomponent hook: %caddScheduleManagerToSideNav font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature park-interaction registered %cTaskCanvasHeader %ccomponent hook: %caddParkButton font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature park-interaction registered %cViewCollection %ccomponent hook: %caddParkInteractionView font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature park-interaction registered %cpluginsInitialized %cevent hook: %cregisterParkInteractionActions font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature park-interaction registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature park-interaction registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: pause-recording background: green; color: white;
9:31:38 AM | info | Feature pause-recording registered %cCallCanvas %ccomponent hook: %caddPauseStatusPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature pause-recording registered %cCallCanvasActions %ccomponent hook: %caddPauseRecordingButton font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature pause-recording registered %cpluginsInitialized %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature pause-recording registered keyboard shortcut hook: %ckeyboardShortcutHook font-weight:bold
9:31:38 AM | info | Feature pause-recording registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature pause-recording registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature pause-recording registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: schedule-manager background: green; color: white;
9:31:38 AM | info | Feature schedule-manager registered %cSideNav %ccomponent hook: %caddScheduleManagerToSideNav font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature schedule-manager registered %cViewCollection %ccomponent hook: %caddScheduleManagerView font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature schedule-manager registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature schedule-manager registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: scrollable-activities background: green; color: white;
9:31:38 AM | info | Feature scrollable-activities registered CSS override hook: %ccssOverrideHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: send-audio-rec-file background: green; color: white;
9:31:38 AM | info | Feature send-audio-rec-file registered %cundefined %ccomponent hook: %caddSendAudioFile font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature send-audio-rec-file registered %cpluginsInitialized %cevent hook: %cpreloadAudioWorker font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature send-audio-rec-file registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: supervisor-barge-coach background: green; color: white;
9:31:38 AM | info | Feature supervisor-barge-coach registered %cafterMonitorCall %caction hook: %cenableBargeCoachButtonsUponMonitor font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cafterStopMonitoringCall %caction hook: %cdisableBargeCoachButtonsUponMonitor font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cCallCanvas %ccomponent hook: %caddSupervisorCoachingPanelToAgent font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cMainHeader %ccomponent hook: %caddSupervisorAlert font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cTaskCanvasTabs %ccomponent hook: %caddSupervisorMonitorPanel font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cTaskOverviewCanvas %ccomponent hook: %caddSupervisorBargeCoachButtons font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cWorkersDataTable %ccomponent hook: %caddAgentAssistanceTeamsIcon font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %cpluginsInitialized %cevent hook: %cinitializeSyncDocs font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered %ctaskWrapup %cevent hook: %ccleanStateAndSyncUponAgentHangUp font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered Paste element hook
9:31:38 AM | info | Feature supervisor-barge-coach registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature supervisor-barge-coach registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: supervisor-capacity background: green; color: white;
9:31:38 AM | info | Feature supervisor-capacity registered %cWorkerCanvas %ccomponent hook: %caddCapacityToWorkerCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-capacity registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: supervisor-complete-reservation background: green; color: white;
9:31:38 AM | info | Feature supervisor-complete-reservation registered %cTaskCanvasHeader %ccomponent hook: %caddUpdateReservationToSupervisorTaskCanvasHeader font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature supervisor-complete-reservation registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature supervisor-complete-reservation registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: teams-view-enhancements background: green; color: white;
9:31:38 AM | info | Feature teams-view-enhancements registered %cTeamsView %ccomponent hook: %caddTaskCardWrapper font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature teams-view-enhancements registered %cTaskCanvasHeader %ccomponent hook: %caddWorkersDataTableColumns font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature teams-view-enhancements registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: teams-view-filters background: green; color: white;
9:31:38 AM | info | Feature teams-view-filters registered %cafterApplyTeamsViewFilters %caction hook: %clogApplyListFilters font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature teams-view-filters registered %cbeforeApplyTeamsViewFilters %caction hook: %cinterceptQueueFilter font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature teams-view-filters registered notification hook: %cnotificationHook font-weight:bold
9:31:38 AM | info | Feature teams-view-filters registered reducer hook: %creducerHook font-weight:bold
9:31:38 AM | info | Feature teams-view-filters registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | Feature teams-view-filters registered teams filter hook: %cgetSampleFilters font-weight:bold
9:31:38 AM | info | %cFeature enabled: worker-canvas-tabs background: green; color: white;
9:31:38 AM | info | Feature worker-canvas-tabs registered %cWorkerCanvas %ccomponent hook: %caddWorkerCanvasTabs font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature worker-canvas-tabs registered Paste element hook
9:31:38 AM | info | Feature worker-canvas-tabs registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | %cFeature enabled: worker-details background: green; color: white;
9:31:38 AM | info | Feature worker-details registered %cWorkerCanvas %ccomponent hook: %caddDetailsToWorkerCanvas font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature worker-details registered Paste element hook
9:31:38 AM | info | Feature worker-details registered string hook: %cstringHook font-weight:bold
9:31:38 AM | info | Feature built-in TaskRouterService registered %creplaceCompleteTask %caction hook: %cupdatePendingTaskAttributesAtCompleteTask font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature built-in Sync client registered %ctokenUpdated %cevent hook: %ceventHook font-weight:bold font-weight:normal font-weight:bold
9:31:38 AM | info | Feature built-in logger to browser console registered logger hook: %csendLogsToBrowserConsole font-weight:bold
9:31:38 AM | error | {}
9:31:38 AM | error | Internal FlexError {"getLogTime":"[Function]","content":{"description":"An error has been detected inside the MainHeader DynamicComponent","context":"DynamicComponent","wrappedError":"[Object]","type":"app","severity":"normal","twilioErrorCode":45600},"time":{},"sessionData":{"config":"[Object]","reactVersion":"17.0.2","bundleType":"cdnUnbundledReact","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","plugins":[{"name":"Admin Plugin"},{"name":"plugin-flex-ts-template-v2"}]},"logManagerTimestamp":"09:31:18"}
9:31:38 AM | error | 10/29/2024, 9:31:38 AM - DynamicComponent: An error has been detected inside the MainHeader DynamicComponent
Original error:
"undefined is not iterable (cannot read property Symbol(Symbol.iterator))"
9:31:38 AM | error | {"getLogTime":"[Function]","content":{"description":"An error has been detected inside the MainHeader DynamicComponent","context":"DynamicComponent","wrappedError":"[Object]","type":"app","severity":"normal","twilioErrorCode":45600},"time":{},"sessionData":{"config":"[Object]","reactVersion":"17.0.2","bundleType":"cdnUnbundledReact","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","plugins":[{"name":"Admin Plugin"},{"name":"plugin-flex-ts-template-v2"}]},"logManagerTimestamp":"09:31:18"} | (repeats 2 more times)
9:31:38 AM | error | Unable to launch Flex: {"getLogTime":"[Function]","content":{"description":"An error has been detected inside the MainHeader DynamicComponent","context":"DynamicComponent","wrappedError":"[Object]","type":"app","severity":"normal","twilioErrorCode":45600},"time":{},"sessionData":{"config":"[Object]","reactVersion":"17.0.2","bundleType":"cdnUnbundledReact","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","plugins":[{"name":"Admin Plugin"},{"name":"plugin-flex-ts-template-v2"}]},"logManagerTimestamp":"09:31:18"}
9:31:38 AM | error | Failed to initialize Flex {"getLogTime":"[Function]","content":{"description":"An error has been detected inside the MainHeader DynamicComponent","context":"DynamicComponent","wrappedError":"[Object]","type":"app","severity":"normal","twilioErrorCode":45600},"time":{},"sessionData":{"config":"[Object]","reactVersion":"17.0.2","bundleType":"cdnUnbundledReact","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","plugins":[{"name":"Admin Plugin"},{"name":"plugin-flex-ts-template-v2"}]},"logManagerTimestamp":"09:31:18"}
9:31:38 AM | error | Unable to report a "ui-programmability" event {"status":400,"description":"Bad Request","body":{"message":"Maximum number of events sent per Rest-invocation is exceeded","code":45004,"user_error":false,"http_status_code":400,"params":"[Object]"}}
</pre>
</details>
I know @vidhikanadia also ran into this issue with her Flex account, but she had already been making changes in that account before attempting to install the plugin whereas I started with a completely fresh account and made no other changes than are described in that linked document.
Details from that job:
Thanks for bringing this to our attention @CalFNelson! This will be fixed in #662.
I followed the instructions here exactly, except for account and repository names.
As soon as
deploy-flex-config
completed (not before), I started getting this error message and can no longer access the Flex pages (could previously access Flex admin and agent pages, at least).