can't see button answer and phone numbers

[martasu]

Hi, I have a problem

It happens quite often that I can hear people calling to my OpenVBX but there's no button "Answer" and no phone number that can be seen. Can you please help me with that.

Cheers, Marta

[walker]

What version of OpenVBX are you running? Are there any errors or other logs in the browser console when this happens?

[martasu]

Hi,

It's OpenVBX • _v_1.2.13 r79. There's nothing. I can just hear that someone's calling but I can see no answer button or phone number available and it happens really often:(

On Wed, Dec 4, 2013 at 6:33 PM, Walker Hamilton notifications@github.comwrote:

What version of OpenVBX are you running? Are there any errors or other logs in the browser console when this happens?

— Reply to this email directly or view it on GitHubhttps://github.com/twilio/OpenVBX/issues/257#issuecomment-29820682 .

Kind Regards | Z poważaniem | Pagarbiai

Marta Survilo TransferGo Limited

W: www.transfergo.com E: marta@transfergo.com FB: http://www.facebook.com/TransferGo FB PL: https://www.facebook.com/TransferGoPolska

Corporate: TransferGo Limited is a limited liability company registered in England & Wales under number 07914165 and whose registration office is situated at 107 Cheapside, EC2V 6DN, London, England TransferGo Limited is a licensed money transmitter and bureau de change business by HM Revenue & Customs under registration number 12667079. It is also regulated by the UK Financial Service Authority (FSA) as a small payment institution under registration number 578389.

[martasu]

Hi,

I tried to refresh the page during the call that I cannot pick up and there's some kind of a notification but it disappears so quickly that I cannot read it or make a print screen.

On Thu, Dec 5, 2013 at 10:11 AM, Marta Survilo marta@transfergo.com wrote:

Hi,

It's OpenVBX • _v_1.2.13 r79. There's nothing. I can just hear that someone's calling but I can see no answer button or phone number available and it happens really often:(

On Wed, Dec 4, 2013 at 6:33 PM, Walker Hamilton notifications@github.comwrote:

What version of OpenVBX are you running? Are there any errors or other logs in the browser console when this happens?

— Reply to this email directly or view it on GitHubhttps://github.com/twilio/OpenVBX/issues/257#issuecomment-29820682 .

Kind Regards | Z poważaniem | Pagarbiai

Marta Survilo TransferGo Limited

W: www.transfergo.com E: marta@transfergo.com FB: http://www.facebook.com/TransferGo FB PL: https://www.facebook.com/TransferGoPolska

Corporate: TransferGo Limited is a limited liability company registered in England & Wales under number 07914165 and whose registration office is situated at 107 Cheapside, EC2V 6DN, London, England TransferGo Limited is a licensed money transmitter and bureau de change business by HM Revenue & Customs under registration number 12667079. It is also regulated by the UK Financial Service Authority (FSA) as a small payment institution under registration number 578389.

Kind Regards | Z poważaniem | Pagarbiai

Marta Survilo TransferGo Limited

W: www.transfergo.com E: marta@transfergo.com FB: http://www.facebook.com/TransferGo FB PL: https://www.facebook.com/TransferGoPolska

Corporate: TransferGo Limited is a limited liability company registered in England & Wales under number 07914165 and whose registration office is situated at 107 Cheapside, EC2V 6DN, London, England TransferGo Limited is a licensed money transmitter and bureau de change business by HM Revenue & Customs under registration number 12667079. It is also regulated by the UK Financial Service Authority (FSA) as a small payment institution under registration number 578389.

[kernworks]

I have seen this issue as well on that version. Try clicking the call button at the top left. That may pop the caller pane out for you. Also disable any popup blockers (AdBlock, Ghostery, etc) for the domain you are using.

I have not checked to see if this is fixed in 1.2.14.