Closed khanhson47 closed 1 year ago
Hello,
Can you open a support ticket and give a sample how you create the client? Please make a reference to this issue in the ticket.
It always redirects me to https://support.twilio.com/hc/en-us. How can I create a support ticket?
Here is how I create the client
func loginTwilio(completion: @escaping (Bool) -> Void) {
getTwilioToken { [weak self] isSuccess in
guard let self = self else { return }
guard isSuccess, let token = self.token else {
completion(false)
return
}
let properties = TwilioConversationsClientProperties()
TwilioConversationsClient.conversationsClient(withToken: token, properties: properties, delegate: self) { [weak self] result, twilioClient in
guard let self = self else { return }
guard result.isSuccessful else {
completion(false)
return
}
self.client = twilioClient
if let twilioClient = self.client, twilioClient.user != nil, let deviceTokenData = Defaults[\.deviceTokenData] {
self.clientRegisterPushNotification(client: twilioClient, token: deviceTokenData)
}
completion(true)
}
}
}
Hello again,
Thank you for the code sample. We are currently investigating the issue now. In the meanwhile I would like to ask you to open a support ticket using this link: http://twilio.com/console/support/tickets/create
Previous one should work too, but it turned out you need to be logged in to the Console.
@Gray-Wind Any update on this crash? We're starting to see it on iOS 15.6+. 80% of them are happening in the background.
During the internal investigation we found out that this crash could happen during fast initialization-deinitialization process.
Looking to the code example provided above, I would say it could happen if loginTwilio
function would be called twice in a short period of time.
We have now a little hot fix in works, it will be published soon.
Hello, take a look at just released version v2.2.5.
Looks like I can close the ticket now, if you have any issues feel free to create a new one.
Hi, I'm getting crashes from Crashlytics, I don't know why it's happening and I cannot reproduce it as well. Please help me check this. Thank you in advance.![Screen Shot 2022-05-13 at 15 07 22](https://user-images.githubusercontent.com/63218181/168239695-8520d507-9c01-4baf-b261-f6832e3ff855.png)