Closed sveinungkb closed 1 year ago
Question: What is the reason of the “Command timeout reached” error? First time we receive it that looks relatively as we wait for some timeout, but next times we get the same error without any wait.
Thank you for reaching out, we will check the issue.
Can you confirm that new token is generated and updated in the application? I would like to ask you to send a detailed log to a support ticket with the timed out message sending. Please add a reference to this issue.
@sveinungkb hi!
Can you please confirm that issue is resolved or that you have contacted support? Thanks!
Issue:
buildAndSendWithCompletion
returns the genericTCHError
withlocalizedDescription == Command timeout reached
even though device is online. We're suspecting maybe the SDK is stuck thinking it's still offline as this happens after coming back to the device after some time with screen off?Steps to reproduce:
TwilioConversations
Environment: TwilioVoice v6.4.3 TwilioConversationsClient v2.2.7 iOS/iPhone: reproducing on various devices