Request to EMS service has failed, unable to set FPA token

[mramaswamyj]

ChatClient.create with a token returns with error "Request to EMS service has failed, unable to set FPA token" . *The same works with IOS. The code used to work 2 months ago. I enabled the log using ChatClient.setLogLevel(android.util.Log.DEBUG). By this is a prototype client we coded using twilio-chat-demo as base code. As per the logs, I see the code attempts to send requests >> trying to sendRequest to https://ems.us1.twilio.com/v1/token.. and failed in the end. Not able to make out the cause. Requesting any insight on this problem.

Here are the logs >> 13:05:37.589 D/jni_mate(18758): Got method ID 0x89a18a78 for method onError(Lcom/twilio/chat/ErrorInfo;)V 09-25 13:05:37.612 I/TWC: TNHttpTransportClient(18758): 2144241952 | 09/25/13:05:37.611 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:37.612 I/TWC: TNRawHttp(18758): 2144241952 | 09/25/13:05:37.612 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:37.633 D/TWC: TNWebsocket(18758): 2139097376 | 09/25/13:05:37.633 | DEBUG | 9 | TNWebsocket | Trying to establish connection to: https://tsock.us1.twilio.com 09-25 13:05:38.048 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:38.048 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:38.048 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:38.048 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:38.384 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:38.384 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:38.384 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:38.384 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:38.714 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:38.714 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:38.714 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:38.714 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:39.056 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:39.056 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:39.056 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:39.056 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:39.408 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:39.408 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:39.409 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:39.409 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:39.804 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:39.804 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:39.804 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:39.804 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:40.074 D/TWC: TNWebsocket(18758): 2139097376 | 09/25/13:05:40.073 | DEBUG | 9 | TNWebsocket | Trying to establish connection to: https://tsock.us1.twilio.com 09-25 13:05:40.113 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:40.113 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:40.113 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:40.113 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:40.442 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:40.442 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:40.442 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:40.442 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:40.763 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:40.763 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:40.763 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:40.763 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:41.100 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:41.100 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:41.100 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:41.100 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:41.441 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:41.440 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:41.441 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:41.441 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:41.755 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:41.755 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:41.755 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:41.755 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:42.069 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:42.069 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:42.069 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:42.069 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:44.423 D/TWC: TNWebsocket(18758): 2139097376 | 09/25/13:05:44.423 | DEBUG | 9 | TNWebsocket | Trying to establish connection to: https://tsock.us1.twilio.com 09-25 13:05:47.405 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:47.405 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:47.405 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:47.405 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:47.703 I/TWC: TNHttpTransportClient(18758): -2142369504 | 09/25/13:05:47.703 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:47.703 I/TWC: TNRawHttp(18758): -2142369504 | 09/25/13:05:47.703 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:48.008 I/TWC: TNHttpTransportClient(18758): -2144458464 | 09/25/13:05:48.008 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:48.008 I/TWC: TNRawHttp(18758): -2144458464 | 09/25/13:05:48.008 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:48.318 I/TWC: TNHttpTransportClient(18758): -2145502944 | 09/25/13:05:48.318 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:48.318 I/TWC: TNRawHttp(18758): -2145502944 | 09/25/13:05:48.318 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:48.585 I/TWC: TNHttpTransportClient(18758): -2143413984 | 09/25/13:05:48.585 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:48.585 I/TWC: TNRawHttp(18758): -2143413984 | 09/25/13:05:48.585 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:48.912 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:48.911 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:48.912 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:48.912 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:49.211 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:49.211 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:49.211 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:49.211 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:49.475 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:49.475 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:49.475 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:49.475 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:49.812 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:49.812 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:49.812 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:49.812 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:50.120 I/TWC: TNHttpTransportClient(18758): -2140280544 | 09/25/13:05:50.120 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:50.120 I/TWC: TNRawHttp(18758): -2140280544 | 09/25/13:05:50.120 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:50.402 I/TWC: TNHttpTransportClient(18758): -2136102624 | 09/25/13:05:50.401 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:50.402 I/TWC: TNRawHttp(18758): -2136102624 | 09/25/13:05:50.402 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:50.782 I/TWC: TNHttpTransportClient(18758): -2135058144 | 09/25/13:05:50.782 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:50.782 I/TWC: TNRawHttp(18758): -2135058144 | 09/25/13:05:50.782 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:51.094 I/TWC: TNHttpTransportClient(18758): 2144241952 | 09/25/13:05:51.094 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:51.095 I/TWC: TNRawHttp(18758): 2144241952 | 09/25/13:05:51.095 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:51.361 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:51.361 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:51.361 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:51.361 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:51.808 I/TWC: TNHttpTransportClient(18758): 2147375392 | 09/25/13:05:51.808 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:51.808 I/TWC: TNRawHttp(18758): 2147375392 | 09/25/13:05:51.808 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:52.141 I/TWC: TNHttpTransportClient(18758): 2145286432 | 09/25/13:05:52.141 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:52.141 I/TWC: TNRawHttp(18758): 2145286432 | 09/25/13:05:52.141 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:52.422 I/TWC: TNHttpTransportClient(18758): 2140141856 | 09/25/13:05:52.422 | INFO | 6 | TNHttpTransportClient | trying to send request to: https://ems.us1.twilio.com/v1/token 09-25 13:05:52.422 I/TWC: TNRawHttp(18758): 2140141856 | 09/25/13:05:52.422 | INFO | 7 | TNRawHttp | trying to sendRequest to https://ems.us1.twilio.com/v1/token 09-25 13:05:52.766 E/MSG_CLIENT_MessageClient(18758): TWILIOM Error creating Twilio Chat Client: Request to EMS service has failed, unable to set FPA token

Thanks Murali

[berkus]

Looks like you don't have internet access?

[berkus]

Hi, please try 4.0.0-rc11 and send your feedback.

[berkus]

Closing as there is no response.