looking for actionresult for transcribeCallback

[bradoyler]

Looking at ur sample voicemail mvc app (http://john-sheehan.com/blog/building-a-simple-voicemail-system-with-twilio-and-aspnet-mvc-part-2/) and was wondering how you'd modify to add voicemail transcription. Specifically, what would the "transcribed" ActionResult look like? Thx,

[johnsheehan]

public ActionResult TranscribeCallback(string CallSid, string TranscriptionText, string RecordingUrl) { ... }

[buddhika85]

I have a requirement to record a users vocal response, then get a transcript of the users vocal response and read it out to the user. Below are the steps.

**- Caller calls the twlio number

• Twilio - Please say somthing?

• Caller - ABC1234

• Twilio - Record Completed. Waiting for Transcription.

• Twilio - You said ABC1234, Good Bye**

Below is the code I did so far using, ASP.NET MVC.

`// below code gets users initial vocal response, records and then transcribes it
[HttpPost] public ActionResult Welcome() { var response = new VoiceResponse(); try { response.Say("Please say something \n", Say.VoiceEnum.Alice, 1, Say.LanguageEnum.EnGb); // record and transcribe users voice
response.Record( timeout: 30, maxLength: 30, playBeep: true, action: new Uri(NgRokPath+ "/RecordingCompleted"), transcribe: true, transcribeCallback: new Uri(NgRokPath + "/TranscribeCallback"), finishOnKey: "*");

            response.Say("I did not receive a recording");
        }
        catch (Exception e)
        {
            ErrorLog.LogError(e, "Error within ivr/Welcome");
            response = RejectCall();
        }
        return TwiML(response);
    }

`

Below is the action result I wrote for voice record completion,

` [HttpPost] public TwiMLResult RecordingCompleted() { var response = new VoiceResponse(); try { var recordingSid = Request.Params["RecordingSid"]; var status = Request.Params["CallStatus"]; var duration = int.Parse(Request.Params["RecordingDuration"]); var url = Request.Params["RecordingUrl"];

            // reading the transcibed result
            response.Say("Recoding Completed. Waiting for transcription, \n");     
        }
        catch (Exception e)
        {
            ErrorLog.LogError(e, "Error within ivr/RecordingCompleted");
            response.Say(ConversationHelper.NothingReceived, ConversationHelper.SpeakVoice, 1, ConversationHelper.SpeakLanguage);
        }
        return TwiML(response);
    }`

Below is the transcribe call back. In this action I need to read out the transcribed text to the user and Hang up the call.

`//https://www.twilio.com/docs/voice/tutorials/ivr-screening-csharp-mvc [HttpPost] public ActionResult TranscribeCallback(string CallSid, string TranscriptionText, string RecordingUrl) { var response = new VoiceResponse(); try { response.Say($"Transcribed message is,\n {TranscriptionText}");

            // done
            response.Say("Good Bye", Say.VoiceEnum.Alice, null, Say.LanguageEnum.EnGb);
        }
        catch (Exception e)
        {
            ErrorLog.LogError(e, "Error within ivr/TranscribeCallback");
            response.Say(ConversationHelper.NothingReceived, ConversationHelper.SpeakVoice, 1, ConversationHelper.SpeakLanguage);

response.Say("Goodbye"); }
response.Hangup(); return TwiML(response); }`

Problem - The call gets hangup, before the execution of the TranscribeCallback action method. So, the coversation currently goes like below,

**- Caller calls the twlio number

• Twilio - Please say somthing?
• Caller - ABC1234
• Twilio - Record Completed. Waiting for Transcription. **

Call finishes with above, but does not read out the transcribed output (- Twilio - You said ABC1234, Good Bye).

Maybe Im missing something. Any help to solve this is much appreciated. Thanks.