chore: twilio help changes

[kridai]

Fixes

Closes DII-1133 Updating twilio help information

Checklist

• [x] I acknowledge that all my contributions will be made under the project's license
• [ ] I have made a material change to the repo (functionality, testing, spelling, grammar)
• [ ] I have read the Contribution Guidelines and my PR follows them
• [ ] I have titled the PR appropriately
• [ ] I have updated my branch with the main branch
• [ ] I have added tests that prove my fix is effective or that my feature works
• [ ] I have added the necessary documentation about the functionality in the appropriate .md file
• [ ] I have added inline documentation to the code I modified

If you have questions, please file a support ticket, or create a GitHub Issue in this repository.

[sonarcloud[bot]]

Kudos, SonarCloud Quality Gate passed!   

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[kevinburkesegment]

Thanks very much, this is really helpful!