sshodges commented 1 week ago

Issue

Pre-submission Checklist

[x] I have verified that the issue occurs with the latest release and is not marked as a known issue in the CHANGELOG.md.
[x] I reviewed the Common Issues and open GitHub issues and verified that this report represents a potentially new issue.
[x] I am not sharing any Personally Identifiable Information (PII) or sensitive account information (API keys, credentials, etc.) when reporting this issue.

Description

Calls coming through on Android have low ring tone (coming through earpiece rather than speaker it seems). Ringtone normal in iOS and Android Emulator

Reproduction Steps

Install application on Android device Call number Ringtone barely audible

Expected Behavior

When call comes through on Android, ringtone plays at normal level

Actual Behavior

You can barely hear the ringtone (Android devices only)

Reproduction Frequency

Happens every time

Software and Device Information

Please complete the following information.

Device: Any Android
OS: Android 34
React version: 18.2.0
React Native version: 0.74.5
Node version: 18.20.4
npm or yarn version: npm 10.7.0
Expo Version: 51.0.36

Additional Context

Using Expo for this application

mhuynh5757 commented 4 days ago

Hi @sshodges could you let us know which physical Android devices you've tried this with?

sshodges commented 4 days ago

@mhuynh5757 My test phone is a Galaxy A15 running Android 14. We are also receiving complaints from multiple customers using a variety of different devices

twilio / twilio-voice-react-native

Ringtone Volume Low on Android #454