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twilio / twilio-webchat-react-app

Twilio Webchat React App is an application that demonstrates a website chat widget built with Twilio's Conversations JS SDK, Twilio Paste Design library and Create React App.
MIT License
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API key does not start with "SG." #32

Open natalieatosh opened 1 year ago

natalieatosh commented 1 year ago

When running yarn server I get an error that "API key does not start with "SG." assuming that means it expects that value to start with 'sg' I read through the instructions, and I believe the Twilio API key should start with SK, so I am not sure why this is throwing an error. Every API key i have generated the SID starts with SK. Is it expecting a different value?

Dervalanana commented 1 year ago

Piggybacking on this concern, I'm seeing no where in twilio documentation/examples that indicate any address SIDs that start with IG. They are all showing AD starts, and when attempting to send a message the webchat orchestrator is returning ADxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx is invalid (with the numbers in place of the x's of course)

natalieatosh commented 1 year ago

@Dervalanana so I learned the SG SID is related to SendGrid API key, the docs make this seem like it's optional, but I couldn't get this running without setting up a sendgrid account and using that API key value in my .env file. It's just a bad error message.

I found my 'IG' value from twilio console>flex>manage>messaging>select Chat>the addresses in the table should start with 'IG'

leslieascott commented 1 year ago

Under 'Emailing Transcripts', it says 'Add the SendGrid API key and verified email to the .env file as the values for SENDGRID_API_KEY and FROM_EMAIL respectively.' Would the value for the apiKey not be the one that starts with 'SK'? We don't want to email chat transcripts and have no need to pay for a SendGrid account.

The error for the api key needs to be fixed or the documentation needs better clarity. Please and Thank you!