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twilio / video-quickstart-ios

Twilio Video Quickstart for iOS
https://www.twilio.com/docs/api/video
MIT License
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Hi, I cant see CallKit UI in case if app is in background iOS 12 #358

Open narekyan opened 5 years ago

narekyan commented 5 years ago

Hi, everything works, for other cases, beside on this case. I have standard call application which use twilio. When I make call to the device I can see CallKit UI when app is

iOS 11 1) in foreground 2) in background 3) in killed state

iOS 12 1) in foreground 2) in background I DONT see CallKit UI 3) in killed state

So problem is only for background state on iOS 12. So user cant accept or decline call.

Is there anyone who had fixed this issue? Can you help me?

narekyan commented 5 years ago

pls help

paynerc commented 5 years ago

@narekyan,

If I am understanding this correctly, you are getting the incoming notification, passing it off to the CXProvider reportNewIncomingCall method and it's not displaying the CallKit UI on iOS 12, yet it works on iOS 11?

What devices are you running this on that is exhibiting this behavior? What Background Modes do you have set in your application?

Have you tried running the VideoCallKitQuickStart quickstart application and simulating an incoming call? I have run this on iOS 12 while the app is in the background and with the phone being locked and the CallKit incoming call UI appears.

Ryan

narekyan commented 5 years ago

@paynerc
Yes , we use ipad ios 11 and iphone6s ios 12 All cases work on both device, beside the only case that does not work is when receiving incoming call when app is in background on iphone 6s ios 12 we have 3 background modes - Audio, VoIP, Remote nots

narekyan commented 5 years ago

@paynerc self.callKitProvider.reportNewIncomingCall(with: uuid, update: callUpdate) { error in // SO this callback is not called when app is in background, but works on when in foreground (only ios 12 problem) }

paynerc commented 5 years ago

@narekyan,

How are you notifying the application that there is an incoming call?

Ryan

paynerc commented 5 years ago

@narekyan,

It's been a bit since we last spoke. Have you found a solution to your issue?

Thank you!

Ryan

narekyan commented 5 years ago

@paynerc I dont remember already, and now i dont even work on that project))

CaptainJeff commented 4 years ago

@paynerc did you ever find a solution to this? I'm facing the same issue

paynerc commented 4 years ago

@CaptainJeff,

No, I never heard back on the initial report to understand if this is indeed still an issue. How are you getting notifications to your app about an incoming call?

Ryan

CaptainJeff commented 4 years ago

Damn. So I have this issue on older iphones it seems. This works on iphone X and iphone XR just fine (ios 13) but on iPhone SE (13.3.1) and iPhone 7 (12.4.6) I get this issue. I'm using a VOIP notification to listen for the notification and immediately register callkit before calling completion on the notification.

Occasionally I'll get an error like this which will cause a crash

Exception Type:  EXC_CRASH (SIGKILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note:  EXC_CORPSE_NOTIFY
Termination Reason: Namespace SPRINGBOARD, Code 0x8badf00d
Termination Description: SPRINGBOARD, scene-create watchdog transgression: com.x.x exhausted real (wall clock) time allowance of 19.25 seconds |  | ProcessVisibility: Foreground | ProcessState: Running | WatchdogEvent: scene-create | WatchdogVisibility: Foreground | WatchdogCPUStatistics: ( | "Elapsed total CPU time (seconds): 9.680 (user 9.680, system 0.000), 70% CPU", | "Elapsed application CPU time (seconds): 5.934, 43% CPU" | )
Triggered by Thread:  0
appdoctorinfo commented 3 years ago

Hi @paynerc, how should I do to get incoming call notification? Is there any support from Twilio?

softsan commented 2 years ago

Anyone found any solution for this? as i am also having same issue with iOS 12 and iphone 6 and 7 when app is killed and then no callkit UI in Lock/Unlock mode.