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twilio / video-quickstart-ios

Twilio Video Quickstart for iOS
https://www.twilio.com/docs/api/video
MIT License
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[Question] No audio signal, when using Call Kit #479

Closed sebohdev closed 4 years ago

sebohdev commented 4 years ago

Hi everyone,

I'm currently trying to get the ViewController+CallKit.swift running. My use case is, that via PushKit I get a notification, for an incoming call, and then via CXProvider I register an incoming call. If the screen is not locked I have no issue so far, but if the screen is locked I only can hear the other user/participant, but the other one can't hear me.

I checked if the audio track is published and so on and it seems correct. Can't see any issues here. Also the permission granted to use audio.

My question is, whether I need to configure anything else to make sure my microphone is working.

Thanks & Best Sebastian

piyushtank commented 4 years ago

@sebohdev Apologies for the delay. Thanks for reaching out. Can you confirm that you are using the guidelines provided by our CallKit example ? Also, can you provide RoomSID, and logs? You can share logs with us via a support ticket or you can share via email to me ptank@twilio.com

Please enable following logs -


        TwilioVideoSDK.setLogLevel(.debug, module: .platform)
        TwilioVideoSDK.setLogLevel(.debug, module: .core)
        TwilioVideoSDK.setLogLevel(.debug, module: .webRTC)
piyushtank commented 4 years ago

Closing this ticket but feel free to re-open or post another ticket if you have any issue.