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twilio / video-quickstart-js

A quickstart and code samples for Twilio Video JavaScript SDK. https://www.twilio.com/docs/video
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Video Track Manual Controls Example Failing #197

Closed spalmertwilio closed 2 years ago

spalmertwilio commented 3 years ago

Example fails in all three browsers.

Not working in: Safari Version 14.1.2 (16611.3.10.1.6) Firefox Version 92.0 (64-bit). Chrome on Mac Version 93.0.4577.63 (Official Build) (x86_64)

Safari Console:

[Error] TypeError: null is not an object (evaluating 'track.setContentPreferences') setRenderDimensions (index.js:48) (anonymous function) (index.js:164) [Error] TypeError: null is not an object (evaluating 'track.switchOn') switchOn (index.js:29) (anonymous function) (index.js:147) [Error] TypeError: null is not an object (evaluating 'track.switchOff') switchOff (index.js:38) (anonymous function) (index.js:152)

makarandp0 commented 3 years ago

Hello @spalmertwilio,

Which version of SDK are you using? Can you post the code that produces these errors? Is the track referenced in the logs a RemoteVideoTrack ? Note that RemoteAudioTrack or RemoteDataTrack does not have these methods available.

Thanks, Makarand

makarandp0 commented 3 years ago

@spalmertwilio, never mind my comment - Just realized that you are talking about the quick-start example itself. maybe @PikaJoyce can take a look.

PikaJoyce commented 3 years ago

@makarandp0 Can do.

@spalmertwilio do you mind creating some tickets of what you're seeing and I can start working on investigating them?