not working when settings iphone and android together

twilio / voice-quickstart-server-node

voice quickstart server example in node

MIT License

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not working when settings iphone and android together #11

Open syrakozz opened 5 years ago

syrakozz commented 5 years ago

after i install the project and adding the FPM , APN config , the voice call from android to android is working but from iPhone to Android is not working , i got >>> Undialed in the call logs

bobiechen-twilio commented 5 years ago

Hi @syrakozz Since Android to Android call works, I am assuming that your server component is properly wired to make client to client calls. You can follow this Obj-C code snippet to inject parameters like you did for the Android app so that your server TwiML app endpoint can extract the callee identity. Hope this helps.

-bobie

syrakozz commented 5 years ago

hi @bchen-twilio , plz check the image below [https://imgur.com/gallery/OuIP84g] https://imgur.com/gallery/OuIP84g when calling, the No answer shows Undialed. So no notification is being triggered to reach iosw which is the ios client. client2 is android

bobiechen-twilio commented 5 years ago

Hi @syrakozz

What is the platform on which you were not able to receive incoming call push notifications? Looks like it's iOS that you are having trouble with the incoming call.
We can take a deeper look and maybe provide more details if you can provide us the Call SID of the problematic call.
We've recently updated our Objc and Swift iOS sample apps to address similar issue. Please take a look at the links of the pull requests and make necessary updates to your application.

Thanks -bobie

GBR-422777 commented 5 years ago

Hey @bchen-twilio ,

I am working with @syrakozz . Can you please refer to the following Call SID:

call sid: CA0f5d7f9849da4db2867696f819825958 parent sid: CA4e99167023fdefe6aa2fc7ba81328b49

Although there is no error on twilio, the call remains Undialed then switches to No Answer after call times out. The main issue is that the iOS is not receiving a push notification.

screen shot 2019-01-08 at 9 28 14 am

bobiechen-twilio commented 5 years ago

Thanks @GBR-422777 for the SIDs. Since there was no error associated with the Call SIDs, I am pretty sure the notification was delivered to the device (if the mobile is registered properly)

Hi @syrakozz

Are you able to register successfully on the iOS client?
What is iOS version on the device? (I am assuming it's iOS 12)
What is the app state (active/backgrounded/terminated) when the call is made to the iOS client?

-bobie