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Stream Not Autoplaying When Channel Goes From Offline To Online #235

Open jakewardliverpool opened 4 years ago

jakewardliverpool commented 4 years ago

An embedded stream isn’t playing when a channel goes from offline to online. The page requires a manual refresh. Once manually refreshed then the stream will play. This is the case for both iframe embeds and API.

BarryCarlyon commented 4 years ago

Example code to replicate the issue?

This is the case for both iframe embeds and API.

What do you mean "API"?

jakewardliverpool commented 4 years ago

`

`

Sorry when I refer to API, I mean via the code above.

BarryCarlyon commented 4 years ago

I was unable to replicate the reported issue using

https://twitch.extensions.barrycarlyon.co.uk/temp/player_test.html

Stream appeared live as the stream went live

image

This is in regular chrome, adblock/script blocking/privacy stuff disabled.

Didn't test incognito mode/other combinations

BarryCarlyon commented 4 years ago

I did some additional poking about.

It looks like on a intermittent basis, some streams are not getting a "stream start" event, and this issue effects the main website, and thus embeds as a result. So something is awry but it's unclear where. Additional notes on the matter have been published in another place.

It's not a "embeds" problem but a "main website" issue

jakewardliverpool commented 4 years ago

Thanks @BarryCarlyon. Is there anywhere I can track the status of this issue?

twitdude commented 4 years ago

After talking with a bunch of Twitch partners on discord, many of them also see this issue of the stream not starting up correctly both on the main website and on embedded players on 3rd parties.

BarryCarlyon commented 4 years ago

"First party" issue is being tracked/reported on:

https://twitch.uservoice.com/forums/928429-new-channel-page/suggestions/41599282-streams-not-auto-starting

jbulava commented 4 years ago

Sharing this Issue and the UserVoice entry with the teams that own the channel page and embeds to investigate.

Coldblackice commented 3 years ago

Sharing this Issue and the UserVoice entry with the teams that own the channel page and embeds to investigate.

Any update on this? It's still an issue.