twitter / communitynotes

Documentation and source code powering Twitter's Community Notes
https://twitter.github.io/communitynotes
Apache License 2.0
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Bug in "temporarily locked out from writing new notes" feature. #142

Open muriloestival opened 1 year ago

muriloestival commented 1 year ago

Describe the bug Account stays permanently locked out from writing notes, even if requirements to unlock are met.

To Reproduce Steps to reproduce the behavior:

  1. Get locked out from writing by getting 3 of the last 5 rated notes deemed "not helpful";
  2. After getting locked out, get all 3 notes previously rated as "not helpful" to "needs more ratings";
  3. After that, the locked out message dissapears for around one hour, returning later (even with 0 notes rated as "not helpful");
    • Even if you increase your Rating Impact by 5 (as required to unlock the account) the step 3 occurs again.

Expected behavior The account ability to write notes should be unlocked after the requirements are met.

Screenshots Screenshot_20230824-135657_Chrome Screenshot_20230824-135710_Chrome

Environment Mobile (Samsung S20 - Android 11; SM-G980F Build/RP1A.200720.012) Web (Chrome 115.0.5790.168)

Additional context I already increased my Rating Impact score by 14 since getting this bug, but after the message appears later it keeps asking for 5 more.

I'm having this problem for around 24 hours. For contact in X/Twitter: @bananajoga

muriloestival commented 1 year ago

It happened again, I was able to write for about 3-4 hours before this warning appeared one more time. Screenshot_20230825-071234_Chrome