X is urging users to follow the non-existent account @twittersupport at https://help.twitter.com/en. And pending message requests can't be dismissed.

[elvey]

• [ ] https://help.twitter.com/en tells me to follow the non-existent account @twittersupport. Needs updating. I'm encountering a bug and can find no way to report it, short of going to HQ or GitHub, so I'm resorting to the latter.

• [ ] Aside from that documentation issue, I'm encountering a bug, as I said. Specifically, https://twitter.com/messages shows 1 pending request even though I've blocked the user. Re-blocking over and over has no effect. Refreshing has no effect.

• [ ] Staff working for @elonmusk, please fix or at least acknowledge these issues. OK?

[elvey]

Still stuck in status "pending request" after blocking the sender. Message: From: @babyklassifyied Content: Hello. my name is Bella, I hope you have a nice day. Sep 11, 2023, 5:23 PM

WORKAROUND for 2nd bug: Report it. That deletes it and gets rid of the pending request. That leaves issue 1 and 3 still open.