Problems with "Last Recorded" video in Lovelace

[JP13090]

Clicking the camera in a Lovelace card used to bring up the last recorded video clip from each camera. Now, the popup comes up, but the broken picture icon replaces the video. If I open that broken picture in a new window, I get "500 Internal Server Error Server got itself in trouble."

This seems to be a relatively recent change. It's worked for months, even as of last week. I did just upgrade HA to 2012.12.01 and I think there was an Aarlo update around that same time.

Others I've spoken with don't seem to have this issue, so maybe something broke on my end. 1) Can you point me in the right direction to fix this in my own config? 2) Would a complete uninstall/reinstall of the integration fix this?

I am able to use every other aspect of Aarlo. I can activate my siren, and cameras still trigger my automations I've built around them... So it's not a login/API issue that I can tell.

Any help is hugely appreciated. Thanks for this great integration.

[twrecked]

Can you paste in the lovelace card configuration? I want to make sure I'm testing the same thing.

[mlgallup01]

I am having the same issue. However, it was happening intermittently for a couple of weeks. There has been an Android update for the app this week, so I'm wondering if they broke something on the AWS side as far as the integration goes. All other sensors work as far as the devices go. All 2FA emails are coming through into my inbox. Removed and reinstalled once and it worked, but not this time.

[JP13090]

cards:

• entities:
  • entity: switch.aarlo_all_sirens theme: darkblue title: ARLO SIREN SWITCH (CAUTION) type: entities
• entities:
  • entity: sensor.aarlo_total_cameras
  • entity: camera.aarlo_front_porch
  • entity: camera.aarlo_inside
  • entity: camera.aarlo_back_yard
  • entity: switch.aarlo_all_sirens show_icon: true show_name: true show_state: true theme: darkblue title: Arlo Cameras type: glance
• entities:
  • entity: sensor.aarlo_battery_level_front_porch
  • entity: sensor.aarlo_battery_level_inside
  • entity: sensor.aarlo_battery_level_back_yard severity:
  • color: red from: 0 to: 15
  • color: yellow from: 16 to: 30 type: 'custom:bar-card'
• entity: alarm_control_panel.aarlo_home name: Arlo Base Station states:
  • arm_home
  • arm_away
  • arm_night theme: darkblue type: alarm-panel
• entity: alarm_control_panel.alexa_guard_908f2 name: Alexa Guard states:
  • arm_home
  • arm_away theme: darkred type: alarm-panel type: vertical-stack

This is my entire vertical stack.

Sorry it took so long to respond.

...and apparently Github converts the indents to bullets... :-)

[JP13090]

If this helps, the camera does automatically show slide-previews. The guy in the green shirt is me this morning. The only problem is when I click on that picture, the actual video does not play, sort of like a broken link to the video file.

[twrecked]

Do you have a high resolution camera. Can you look here: https://github.com/twrecked/lovelace-hass-aarlo/issues/40

I didn't get chance to try your config yet, work and Christmas got in the way. Hopefully this weekend.

edit: I reproduced the issue. I'll take a look.

[twrecked]

Can you try 0.7.0.5; I pushed a possible fix #370

[JP13090]

Updated to 7.0.5 just now and that fixed it perfectly! Thank you, sir!

[twrecked]

Glad it's working.