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twrecked / hass-aarlo

Asynchronous Arlo Component for Home Assistant
GNU Lesser General Public License v3.0
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Phantom motion detections #987

Open HAshed69 opened 2 months ago

HAshed69 commented 2 months ago

I am trying to setup notifications sent to my phone using motion detection triggers on my Arlo cameras. I have recent install of aarlo and everything is working fine as far as viewing cameras and arming disarming through HA dashboard.

I have tried using various entities to trigger the notification but I seem to be getting notifications when there is no obvious motion to be detected. Native Arlo iOS app is not getting any notification or recording anything. HA seems to be being triggered by something else. I do have activity zones activity zones active on that camera and they seem to be working.

HA log is showing motion detected and nothing that seems out of the ordinary there. I am using aarlo glance card and when motion is detected no recording is made. Ive even tried triggering on when changing from idle to record with same result, log says recording starts but no new recording is made. Its as if Im monitoring a different camera.

Any ideas here? Thanks in advance.

HAshed69 commented 2 months ago

And just to clarify when there is legit motion everything works as expected. Snapshot made and notification sent. Its these other triggers which are not as expected.

HAshed69 commented 2 months ago

I’m using Arlo Pro 4 camera Home Assistant Green Core 2024.9.2 Os 13.1 Mac OS and iOS

I have other Arlo Pro4 cams to test against. IMG_8169

twrecked commented 2 months ago

Turn on debug and post it here.

This section will show you how.

HAshed69 commented 2 months ago

Turn on debug and post it here.

This section will show you how.

Thanks Steve

Will this do the same thing as editing config?

HAshed69 commented 2 months ago

IMG_8170

HAshed69 commented 2 months ago

Turn on debug and post it here.

This section will show you how.

Thanks. Have attached log. Let me know if that worked and is what you need.

The first motion detection at approx 07:20 should be legit. This triggered a notification on the native Arlo app as well as in HA. I am able to view the recording in aarlo glance library.

Second detection at 08:24 was a phantom as far as I can tell. Motion detection triggered in HA, notification sent. No recording in glance library and no record of it in Arlo native app.

In the case of the legit detection I receive the native Arlo motion detection then approx 10-15 sec delay until the HA notification.

I do have an Arlo secure subscription and utilising activity zones and smart detection for people and pets on this camera. I don't know how the Arlo motion detection works and whether those smart features are processed in the cloud or locally as it does sometimes feel like Im getting a raw motion detection which could be missing those features but that is an absolute guess.

Hopefully something makes sense in the log. Regards. John home-assistant_aarlo_2024-09-20T20-29-27.820Z.log

HAshed69 commented 2 months ago

Apologies in advance if I'm missing something obvious here.

HAshed69 commented 2 weeks ago

This seems to have gotten better since switching to backend: sse