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twrecked / lovelace-hass-aarlo

Lovelace card for hass-aarlo integration.
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video does not play when clicking image #40

Closed chuckakung closed 3 years ago

chuckakung commented 4 years ago

I have hass-aarlo and lovelace-hass-arlo installed. When I click on captured clips, I get the gallery view. When i click on an image, the audio plays but no video, just the still image. Not getting errors or warnings in the logs. Is this a known problem?

my install is on mac os x, python virtual env. Thanks

twrecked commented 4 years ago

Yes. If you have newer cameras thay have a codec that can't be handled by all platforms.

See here for more info.

We tracked this down recently and I haven't had chance to update the docs.

chuckakung commented 4 years ago

Thanks! You are right. I managed a work around, if I change the video settings on the device (arlo pro 3) to auto zoom and track then it works. Perhaps selecting this mode changes the video format.

twrecked commented 4 years ago

Nice find. And I guess it does change it.

I really need to get at least one of the newer cameras so I can test this stuff better.

ssilence5 commented 4 years ago

The reason this works is that the video gets downgraded to 1080p when it is normally recorded as 2K. 2K and 4K videos for arlo are encoded as HEVC which is a format that most browsers can’t play. But it does work fine on the iPhone as it supports this format.

twrecked commented 3 years ago

I'm going to close this one but keep an eye on it.