Accessories don't appear in Home

Hi:

I've configured Homebridge in a RaspberryPi4 and I'm testing the Homebridge-coviva-hager pluging. All the accessories were successfully added to the Homebridge GUI and can control them properly, but they don't appear in Home app in my iPhone.

Am I missing something? Could you help please?

Thanks in advanced, BR

Abel

Sorry, forgot to add the logs, I hope they are useful, but I don't see any error message, only one "ignoring device":

Starting to advertise 'Homebridge RPI D35F' using bonjour-hap backend! [09/08/2021, 20:34:02] Homebridge v1.3.4 (Homebridge RPI) is running on port 51259. [09/08/2021, 20:34:03] [Coviva Casa] Opening WebSocket connection to Coviva API [09/08/2021, 20:34:03] [Coviva Casa] Opened WebSocket connection to Coviva API [09/08/2021, 20:34:04] [Coviva Casa] Ignoring device [homee] with unsupported profile [1] [Coviva Base Station] [09/08/2021, 20:34:04] [Coviva Casa] Attribute type [205] min [0] max [200] current [0] unit [n%2Fa] step value [1] state [1] [09/08/2021, 20:34:04] [Coviva Casa] Attribute type [241] min [0] max [0] current [1628536960] unit [unixtimestamp] step value [1] state [1] [09/08/2021, 20:34:04] [Coviva Casa] Attribute type [242] min [0] max [0] current [1628572928] unit [unixtimestamp] step value [1] state [1] [09/08/2021, 20:34:04] [Coviva Casa] Roller Blind [Cierre] Current Position [-0] Target Position [-0] PositionState [2] (ALL) [09/08/2021, 20:34:04] [Coviva Casa] Sending update to HomeKit [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Taller] [Coviva ID: 19] [HomeBridge ID: b9118e3a-24f3-4d4b-949d-b72c4f60e9e2] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Cuadro] [Coviva ID: 20] [HomeBridge ID: 36671502-5b92-42e3-8c21-58d694247007] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Paneles] [Coviva ID: 21] [HomeBridge ID: e0201c4a-60f2-4223-abf8-152b0d4b7f3d] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Halogenos] [Coviva ID: 22] [HomeBridge ID: 9e29ebd6-d7db-49af-9f03-69f5ae8a0c6f] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Foco] [Coviva ID: 23] [HomeBridge ID: 9c798fe4-280f-4817-953a-e7d6224c2f3c] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Recepcion] [Coviva ID: 24] [HomeBridge ID: 575e83d0-d01b-4eaa-bdb2-20307e09fbe1] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Cierre] [Coviva ID: 25] [HomeBridge ID: f883588f-3393-4bc7-bbea-a66f6c23a158] [09/08/2021, 20:34:04] [Coviva Casa] Setting polling interval: 120

Thanks, BR

Hi,

I’m glad someone else is using the plugin — or trying to. I hope we can get it working for you.

I can at least assure you that it’s working for me, and at least one other person — the person who asked me to add support for the Coviva blinds devices.

Do you have any other Homebridge plugins running, and if so, does that Homebridge plugin’s set of devices show up in “Home” on your phone?

It’s possible that this is a general Homebridge issue rather than a specific issue with the Coviva plugin. If so, you might get more help asking on a general discussion forum than you can get from me.

I’m trying to think of what might cause this. You made it as far as emailing me, with a log, so I don’t like to assume user error. But in case it’s a simple problem:

If you haven’t added the “Homebridge” as an accessory in your phone, the devices wouldn’t show up in Home.
If you HAVE added the “Homebridge”, the Coviva devices would, by default, all appear in the “room” where you were in when you added the “Homebridge”. Or “Default Room”.
If you tried to ad the “Homebridge” to your phone before you configured the Coviva plugin, HomeKit might have decided not to bother adding a bridge with no devices.

Those are the only two explanations I can think of. The plugin is working in my house, at least, and it was reviewed and “verified” by the Homebridge developers. The logs you sent didn’t contain any errors. They looked normal and didn’t provide any clues to me. So I’m not seeing anything to suggest that the Homebridge plugin is having difficulty talking to HomeKit.

There’s a whole process to adding the Homebridge to your phone, and that will be documented better elsewhere. From memory:

Go to the home app
“+” => “Add accessory”
Scan the QR code you find in the Homebridge log when it starts up
Say yes to adding a trusted device

Alternatively, instead of Scanning the QR code, you can choose “I don’t have a code or cannot scan”, then hope that the bridge shows up when your phone scans the network, then enter the 9-digit code from the Homebridge config or log.

So, what if it’s not as simple as that?

You could try running Homebridge in “debug” mode, and sending me the “extended” logs, in case there are any additional clues in there. But if there was an error, I expect you would have seen it in the normal logs you just sent.
You could try installing a non-Coviva Homebridge plugin and a non-Coviva device. Like a little WiFi switch or something. Does it show up in HomeKit? That would suggest to you whether it’s a general problem or perhaps specific to the Coviva plugin.
You could try deleting the whole HomeKit bridge from “Home” on your phone, then re-adding it. Normally I’d delete the whole bridge by finding a device that it’s added, holding down on it then going to its “settings” cog, then there’s usually a “Remove” option down the bottom. If you don’t have any devices showing up for the bridge — perhaps you don’t have a non-Coviva plugin so nothing was added at all — then there’s probably no way to “delete”, you’d just re-add.

If nothing works, I’d be reaching out for general help e.g. on reddit /r/Homebridge, because it might be a common problem, where experienced users or other devs have more ideas to try.

Kind regards,

Tyler.

On Tue, 10 Aug 2021 at 04:36, Abel @.***> wrote:

Sorry, forgot to add the logs, I hope they are useful, but I don't see any error message, only one "ignoring device":

Starting to advertise 'Homebridge RPI D35F' using bonjour-hap backend! [09/08/2021, 20:34:02] Homebridge v1.3.4 (Homebridge RPI) is running on port 51259. [09/08/2021, 20:34:03] [Coviva Casa] Opening WebSocket connection to Coviva API [09/08/2021, 20:34:03] [Coviva Casa] Opened WebSocket connection to Coviva API [09/08/2021, 20:34:04] [Coviva Casa] Ignoring device [homee] with unsupported profile [1] [Coviva Base Station] [09/08/2021, 20:34:04] [Coviva Casa] Attribute type [205] min [0] max [200] current [0] unit [n%2Fa] step value [1] state [1] [09/08/2021, 20:34:04] [Coviva Casa] Attribute type [241] min [0] max [0] current [1628536960] unit [unixtimestamp] step value [1] state [1] [09/08/2021, 20:34:04] [Coviva Casa] Attribute type [242] min [0] max [0] current [1628572928] unit [unixtimestamp] step value [1] state [1] [09/08/2021, 20:34:04] [Coviva Casa] Roller Blind [Cierre] Current Position [-0] Target Position [-0] PositionState [2] (ALL) [09/08/2021, 20:34:04] [Coviva Casa] Sending update to HomeKit [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Taller] [Coviva ID: 19] [HomeBridge ID: b9118e3a-24f3-4d4b-949d-b72c4f60e9e2] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Cuadro] [Coviva ID: 20] [HomeBridge ID: 36671502-5b92-42e3-8c21-58d694247007] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Paneles] [Coviva ID: 21] [HomeBridge ID: e0201c4a-60f2-4223-abf8-152b0d4b7f3d] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Halogenos] [Coviva ID: 22] [HomeBridge ID: 9e29ebd6-d7db-49af-9f03-69f5ae8a0c6f] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Foco] [Coviva ID: 23] [HomeBridge ID: 9c798fe4-280f-4817-953a-e7d6224c2f3c] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Recepcion] [Coviva ID: 24] [HomeBridge ID: 575e83d0-d01b-4eaa-bdb2-20307e09fbe1] [09/08/2021, 20:34:04] [Coviva Casa] Existing Accessory found [Name: Cierre] [Coviva ID: 25] [HomeBridge ID: f883588f-3393-4bc7-bbea-a66f6c23a158] [09/08/2021, 20:34:04] [Coviva Casa] Setting polling interval: 120

Thanks, BR

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Hi:

First of all, thank you for the quick answer, I discovered recently Homebridge for RPI and your plugin was one of the first things I wanted to try, I have a coviva-haeger installation and wanted to use it with iOS. Homebridge is wonderful where I live (Spain) because there are few home accessories, this is a game changer.

I added/removed the homebred to my Home app multiple times, but it didn't work.

I thought about what you said, I didn't tried yet with other plugins, so I added one to control my RPI, and the same happens. It works perfectly from Homebridge app, but I don't see it in my Home app.

I don't know if it is related, diving in the logs I see that a JSON object is unknown, but it doesn't show which one. I thin it could be "homee_name" or "homee_image", with an extra "e" in "home".

As you said, looks like an issue in my environment instad of your plugin, the RPI plugin doesn't work neither, I'll ask to Homebridge team to see if they can help.

Again, thank you very much for the support :)

Abel

No worries

One thing that used to trip me up when I was a new users was, I would have a typo or error in the config .json file. I pasted the contents into a “json validation” website and it would tell me where I had messed up the formatting.

You’re welcome to send me the config + the JSON error message, I’d see if I can spot what’s wrong with it. But otherwise you might be able to get help from other people on forums etc.

On Tue, 10 Aug 2021 at 21:26, Abel @.***> wrote:

Hi:

First of all, thank you for the quick answer, I discovered recently Homebridge for RPI and your plugin was one of the first things I wanted to try, I have a coviva-haeger installation and wanted to use it with iOS. Homebridge is wonderful where I live (Spain) because there are few home accessories, this is a game changer.

I added/removed the homebred to my Home app multiple times, but it didn't work.

I thought about what you said, I didn't tried yet with other plugins, so I added one to control my RPI, and the same happens. It works perfectly from Homebridge app, but I don't see it in my Home app.

I don't know if it is related, diving in the logs I see that a JSON object is unknown, but it doesn't show which one. I thin it could be "homee_name" or "homee_image", with an extra "e" in "home".

As you said, looks like an issue in my environment instad of your plugin, the RPI plugin doesn't work neither, I'll ask to Homebridge team to see if they can help.

Again, thank you very much for the support :)

BR

Abel

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Hi again, just let you know that I solved it, I just reinstalled Homebridge and now works perfectly.

Thanks again!

Awesome, that’s great news

FYI, I’ve found my setup to be very stable. On two occasions over the past year, I have found that the actual Coviva hub had a problem phoning home to Hager Coviva. If it ever stops responding, check if the official Coviva App on your phone works. If even the official app doesn’t work, turn your Coviva hub off and on, and when it comes back up (light on solid) restart Homebridge. It’s very rare but I thought I should mention it. If the Coviva hub stops working there’s nothing I can do from the plugin to fix it.

I actually put my Coviva hub on a non-Coviva WiFi switch, so I can power-cycle it if I’m away on holiday

On Tue, 10 Aug 2021 at 21:58, Abel @.***> wrote:

Hi again, just let you know that I solved it, I just reinstalled Homebridge and now works perfectly.

Thanks again!

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Nice, thanks for the information! I tested a bit an it works great!

Thanks and BR!

El 10 ago 2021, a las 14:03, tylerrmit @.***> escribió: Awesome, that’s great news

FYI, I’ve found my setup to be very stable. On two occasions over the past year, I have found that the actual Coviva hub had a problem phoning home to Hager Coviva. If it ever stops responding, check if the official Coviva App on your phone works. If even the official app doesn’t work, turn your Coviva hub off and on, and when it comes back up (light on solid) restart Homebridge. It’s very rare but I thought I should mention it. If the Coviva hub stops working there’s nothing I can do from the plugin to fix it.

I actually put my Coviva hub on a non-Coviva WiFi switch, so I can power-cycle it if I’m away on holiday

On Tue, 10 Aug 2021 at 21:58, Abel @.***> wrote:

Hi again, just let you know that I solved it, I just reinstalled Homebridge and now works perfectly.

Thanks again!

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tylerrmit / homebridge-coviva-hager

Accessories don't appear in Home #2