Closed cmcapellan closed 4 months ago
@cmcapellan we need an account to check your issue. Are you willing to provide it to us ? (I'll provide an email address where you can send user / pass in case you agree)
more: we need also all the steps to reproduce the issue
Hi @mapx- unfortunately this site uses SSO. Could we do a Zoom/Teams session? The simplest course of action may be to add to trusted sites.
let's try other approach:
@cmcapellan I have signed in to the website, what are the steps I should do next to reproduce the issue?
@stephenhawk8054 the slowdown happens when we load one of the dashboards we built, unfortunately it touches our internal data and we can't share it.
@mapx- I grabbed the exclusions and redacted some IDs in the URLs, pasting in the next comment.
attaching as text since GitHub tries to treat as Markdown sigma.txt
@cmcapellan
disable this list and test again:
uBlock filters – Privacy
@mapx- Still not better, here is the new log sigma2.txt
@cmcapellan Can you test this filter?
@@||sentry.io^$domain=app.sigmacomputing.com
Click on uBO icon > ⚙ Dashboard button > Add the filter(s) in "My filters" pane > ✓ Apply changes > Open new tab and test again.
That's disappointing @ItsProfessional. I am working with a corp IT dept so can't turn these around so fast.
@stephenhawk8054 the filter seemed to make things worse, we saw RAM usage for the tab in the browser task manager climb to about 50% more
@cmcapellan
comment that last filter and try
||api-iam.intercom.io/messenger/web/metrics$badfilter
Just continue commenting here even when the issue is closed. All volunteers are notified with new comments and will re-open when necessary.
@cmcapellan comment here if you have any other feedback
@mapx- tried the intercom filter, didn't help either. I think we are just going to add this to trusted sites unless there is something else worth trying.
Thanks for your help @stephenhawk8054 and @mapx- !!
Prerequisites
URL address of the web page
https://app.sigmacomputing.com/
Category
breakage
Description
The website is a data viz tool like Tableau or Plotly. The page slows down and becomes unusable after a few minutes, each point and click to change a filter or sorting on a table (looks a lot like Excel), for example, takes several seconds. We notice in the Edge (Chredge) task manager it is using anywhere from 20% to 50% more RAM for the tab process than usual. When the uBlock is disabled the issue does not appear to manifest.
Other extensions used
LastPass
Screenshot(s)
Screenshot(s)
Configuration