royalbank.com: breakage

peakreset commented 4 months ago

Prerequisites

[X] This is NOT a YouTube, Facebook, Twitch or a shortener/hosting site report. These sites MUST be reported by clicking their respective links.
[X] I read and understand the policy about what is a valid filter issue.
[X] I verified that this issue is not a duplicate. (Use this button to find out.)
[X] I did not remove any of the default filter lists, or I have verified that the issue was not caused by removing any of the default lists.
[X] I did not enable additional filter lists, or I have verified that the issue still occurs without enabling additional filter lists.
[X] I do not have custom filters/rules, or I have verified that the issue still occurs without custom filters/rules.
[X] I am not using uBlock Origin along with other content blockers.
[X] I have verified that the web browser's built-in content blocker/tracking protection, network wide/DNS blocking, or my VPN is not causing the issue.
[X] I have verified that other extensions are not causing the issue.
[X] If this is about a breakage or detection, I have verified that it is caused by uBlock Origin and isn't a site issue.
[ ] I did not answer truthfully to ALL the above checkboxes.

URL address of the web page

https://www1.royalbank.com/sgw1/olb/profile-hub/documents-fr/placements-en-direct/erreur

Description

Trying to access RBC Direct Investing recently revised "view and manage documents" page, where you can get monthly statements and transactions confirmations. Tested on the French version of the site only. Upon attempting to open, a red streetlight page appears, stating that an error happened. Reloading the page isn't a valid test to check if a configuration change has fixed the issue, it's necessary to go back to the site home page and request the "view and manage documents" page again. It's the only problematic page on the site that I've found (been using both them and uBO for years). Issue has been reported to RBC, altough I doubt they'll investigate. First bug I'm reporting, apologies if I'm doing something wrong. I'll be monitoring the bug, feel free to ask for more info.

Other extensions used

privacy badger, but the issue was reproduced with PB fully disabled.

Screenshot(s)

Configuration

```yaml uBlock Origin: 1.58.0 Firefox: 115 filterset (summary): network: 139454 cosmetic: 46351 scriptlet: 19578 html: 1833 listset (total-discarded, last-updated): default: user-filters: 1-0, never ublock-filters: 38406-112, now ublock-badware: 9218-0, now ublock-privacy: 920-2, now ublock-unbreak: 2393-2, now ublock-quick-fixes: 78-2, now easylist: 86627-175, now easyprivacy: 51022-64, now urlhaus-1: 16495-0, now plowe-0: 3555-989, now filterset (user): [array of 1 redacted] userSettings: [none] hiddenSettings: [none] supportStats: allReadyAfter: 319 ms (selfie) maxAssetCacheWait: 107 ms cacheBackend: indexedDB popupPanel: blocked: 13 network: royalbank.com: 7 googletagmanager.com: 3 igodigital.com: 2 taplytics.com: 1 ```

mapx- commented 4 months ago

open uBO logger
select in the search box of uBO logger only the "blocked" items
go with the steps to reproduce the issue
copy & paste here all the requests you see in the logger page (click icon and copy the text)

peakreset commented 4 months ago

Thank you for looking into this. I understand that this is the config to use: blocked Here's the output. I did anonymize some values. The last two (that looks like UUIDs) were the same.

+16
googletagmanager_gtm.js:5
<<
www1.royalbank.com
3
get
script
https://www.googletagmanager.com/gtm.js?id=GTM-K5TWTL

+16
||googletagmanager.com/gtm.js$script,redirect-rule=googletagmanager_gtm.js:5
--
www1.royalbank.com
3
get
script
https://www.googletagmanager.com/gtm.js?id=GTM-K5TWTL

+16
||googletagmanager.com^
--
www1.royalbank.com
3
get
script
https://www.googletagmanager.com/gtm.js?id=GTM-K5TWTL

+16
||collect.igodigital.com^
--
www1.royalbank.com
3
get
script
https://1397885.collect.igodigital.com/collect.js

+13
||oda.markitondemand.com^
--
www1.royalbank.com
3
get
script
https://oda.markitondemand.com/js/wa.js

+13
googletagmanager_gtm.js:5
<<
www1.royalbank.com
3
get
script
https://www.googletagmanager.com/gtm.js?id=GTM-K5TWTL

+13
||googletagmanager.com/gtm.js$script,redirect-rule=googletagmanager_gtm.js:5
--
www1.royalbank.com
3
get
script
https://www.googletagmanager.com/gtm.js?id=GTM-K5TWTL

+13
||googletagmanager.com^
--
www1.royalbank.com
3
get
script
https://www.googletagmanager.com/gtm.js?id=GTM-K5TWTL

+13
||collect.igodigital.com^
--
www1.royalbank.com
3
get
script
https://1397885.collect.igodigital.com/collect.js

+11
/ruxitagentjs_
--
www1.royalbank.com
1
get
script
https://www1.royalbank.com/WebUI/ruxitagentjs_ICA7NVfgqrtux_10291240606133530.js

+11
/ruxitagentjs_
--
www1.royalbank.com
1
get
script
https://www1.royalbank.com/WebUI/ruxitagentjs_ICA7NVfgqrtux_10291240606133530.js

+11
/ruxitagentjs_
--
www1.royalbank.com
1
get
script
https://www1.royalbank.com/ruxitagentjs_ICA7NVfgqrtux_10291240606133530.js

+8
||taplytics.com^$3p
--
www1.royalbank.com
3
get
xhr
https://decision-rbc.taplytics.com/
aliasURL=https://taplytics.royalbank.com/v1/featureflags?token=aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&user_id=AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

+5
googletagmanager_gtm.js:5
<<
www1.royalbank.com
3
get
script
https://www.googletagmanager.com/gtm.js?id=GTM-K5TWTL

+5
||googletagmanager.com/gtm.js$script,redirect-rule=googletagmanager_gtm.js:5
--
www1.royalbank.com
3
get
script
https://www.googletagmanager.com/gtm.js?id=GTM-K5TWTL

+5
||googletagmanager.com^
--
www1.royalbank.com
3
get
script
https://www.googletagmanager.com/gtm.js?id=GTM-K5TWTL

+4
/ruxitagentjs_
--
www1.royalbank.com
1
get
script
https://www1.royalbank.com/sgw1/api/ruxitagentjs_ICA7NVfgqrux_10291240606133530.js

+3
https://www1.royalbank.com/sgw1/olb/profile-hub/documents-fr/placements-en-direct/consulter-les-doc-electroniques

+2
https://www1.royalbank.com/cgi-bin/rbaccess/rbunxcgi?F22=4WN600S&7ASERVER=N601LD&LANGUAGE=FRENCH&7ASCRIPT=/WebUI/Navigation/Proxy/AAAAAAAA-AAAA-AAAA-AAAA-AAAAAAAAAAAA

+2
/ruxitagentjs_
--
www1.royalbank.com
1
get
script
https://www1.royalbank.com/WebUI/ruxitagentjs_ICA7NVfgqrtux_10291240606133530.js

+2
/ruxitagentjs_
--
www1.royalbank.com
1
get
script
https://www1.royalbank.com/ruxitagentjs_ICA7NVfgqrtux_10291240606133530.js

+0
https://www1.royalbank.com/cgi-bin/rbaccess/rbunxcgi?F22=4WN600S&7ASERVER=N601LD&LANGUAGE=FRENCH&7ASCRIPT=/WebUI/Navigation/CMSProxy/AAAAAAAA-AAAA-AAAA-AAAA-AAAAAAAAAAAA

mapx- commented 4 months ago

@peakreset

try these filters 1 by 1 (not all together)
report back if the issue is gone using one of them

@@||collect.igodigital.com/collect.js$domain=royalbank.com
@@||markitondemand.com/js/wa.js$domain=royalbank.com
@@||taplytics.com^$domain=royalbank.com
@@||googletagmanager.com/gtm.js$domain=royalbank.com
@@/ruxitagentjs_$domain=royalbank.com

peakreset commented 4 months ago

This one fixes it:

@@||taplytics.com^$domain=royalbank.com
The other 4 have no impact.

uBlockOrigin / uAssets