FAQ: Why do my OOD My Interactive Session job cards disappear?

[wwarriner]

Job cards sometimes disappear from the "My Interactive Sessions" page on https://rc.uab.edu

Possible Causes

Affects All interactive jobs

• Insufficient space in $USER_DATA to store necessary OOD job files.

Jupyter

• Flag errors in Extra Jupyter Arguments
• --notebook-dir does not exist or incorrect permissions

[mdefende]

• conda init error
• hidden characters in the environment setup window
• For all other errors: start another jobs, open Session ID link, once the job dies download the contents of the folder and attach them to the ticket

[mdefende]

• adding GPU requests to environment setup or jupyter arguments

[bdu-birhanu]

Questions with similarities have been raised in:

• OpenOndemand discussion page: https://discourse.openondemand.org/t/running-interactive-desktop-card-disappears/3149/2
• Ask.ci Q&A: https://ask.cyberinfrastructure.org/t/ondemand-interactive-app-sessions-disappear/2019/1