Initial search screen, articles & more search not working

[scastell]

The Articles & more limiter (initial search screen) is not working. The following error message displays regardless of the search term.

No search results.

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[ghost]

Can you try it again @scastell ? I just did some searches and they worked fine. It might have been a temporary problem with the EDS API.

[scastell]

Tried again, same result. Used 2 different staff stations + an AIO (public workstation), tried Firefox and Chrome.

[ghost]

@ualbertalib/discovery-testing Can anyone else replicate this problem? Thanks.

[merisjames]

I got no results.

Meris James, MLIS Public Service Librarian J.A. Weir Memorial Law Library meris@ualberta.ca

On Mon, Mar 21, 2016 at 11:19 AM, redlibrarian notifications@github.com wrote:

@ualbertalib/discovery-testing https://github.com/orgs/ualbertalib/teams/discovery-testing Can anyone else replicate this problem? Thanks.

— You are receiving this because you are on a team that was mentioned. Reply to this email directly or view it on GitHub https://github.com/ualbertalib/discovery/issues/928#issuecomment-199384964

[seanluyk]

Worked for me, although I've experienced this problem in the past. Is it possible that browser cache has anything to do with the issue?

[scastell]

I have deleted the browser histories. Restarted the stations. ... same results ie none.

[linds37]

worked fine for me just now (Monday, March 21 at 11:46 am). Btw, I made a typo, but it still found results. I searched for Chicagoe (don't ask me what the "e" is for) and it found things in all 4 panes.

[linds37]

@scastell what are you searching for?

[theLinkResolver]

@redlibrarian I also have this problem.

[scastell]

Aha, I see a possible explanation.

I attempted to duplicate the search but forgot to click the articles & more box so searched everything, results as expected. I then went back to the original search box redid the search limiting it to articles & more. Voila - search results.

I then cleared the browser cache and tried again. This time I clicked on the articles and more box. No search results. Seems that one needs to have searched everything in order to trigger the results using the articles & more button.

Confused? so am I.

[ghost]

Thanks everyone. I just did some testing on a few (clean) staff machines and the tests confirms @scastell 's diagnosis. For some reason, a successful search needs to go through before an "Articles & More" search will work. I think this is a problem with the EDS API and should be temporary. This issue came up briefly right at the beginning of Blacklight development. I'll keep an eye on it and open a ticket with Ebsco if necessary.

[ghost]

Gah. There was a bug in the Ebsco view code (it was literally telling it not to search EDS unless a search had already taken place). This should be fixed in the next release to test.

[ghost]

This is working now.