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The University of Arizona Libraries will no longer provide support for Guide on the Side. The code will remain openly available; however, UAL can no longer provide code fixes or upgrades.
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cannot insert image into upgraded GOTS #147

Open obidm opened 8 years ago

obidm commented 8 years ago

I recently copied our current GOTS installation and upgraded it as a test. While trying to create new tutorials within the upgraded GOTS, no users can insert images - there's no error coming up, it just doesn't work. Nothing happens after you select a file for upload or put in the URL of one online. Also, some users, but not all, have trouble applying text effects like bold and underlline.

Any ideas on how to diagnose this? Apache2 logs don't seem to show anything amiss when these problems are expressed, and I couldn't find any logs in the cake log directory at all.

Blake- commented 8 years ago

Did you check the permissions on app/webroot/uploads ?

obidm commented 8 years ago

Yes. It is a copy of a working gots, so nothing was changed. I manually checked of course, it's 755 from there down, for www-data, which is Apache2.

What else should I check?

Thank you, Doug Simmons

Did you check the permissions on app/webroot/uploads ?

— Reply to this email directly or view it on GitHub https://github.com/ualibraries/Guide-on-the-Side/issues/147#issuecomment-184492778 .

Blake- commented 8 years ago

darn, thought for sure that would be it. Can you switch on error display or logging for php? There's also an error log or two you can enable and have it write to ./app/tmp/logs/ if it's not already in app/Config/core.php

obidm commented 8 years ago

at present in core.php I have this: define('LOG_ERROR', 2);

Maybe the fact that I can't find gots logs anywhere is an indication that I do have permissions issues somewhere.

I am not sure I want more verbose error logs from PHP, this production server is pretty busy and there's a lot of other PHP apps running. How likely do you think it would be that I would suddenly start getting gigabyte logs filling up my server?

Thanks for helping me with this, Doug Simmons

On Tue, Feb 16, 2016 at 2:16 PM, Blake Carver notifications@github.com wrote:

darn, thought for sure that would be it. Can you switch on error display or logging for php? There's also an error log or two you can enable and have it write to ./app/tmp/logs/ if it's not already in app/Config/core.php

— Reply to this email directly or view it on GitHub https://github.com/ualibraries/Guide-on-the-Side/issues/147#issuecomment-184860250 .

Blake- commented 8 years ago

eh, not likely, flip it on and then flip it back off as soon as you see something interesting.

caosborne89 commented 7 years ago

Hello obidm, What version of php are you using?