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ubports / ubuntu-touch

Ubuntu Touch's issue inbox is now migrated to GitLab.
https://gitlab.com/ubports/ubuntu-touch
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BQ MH10 does not remember wifi passwords #1535

Closed ernmander closed 3 years ago

ernmander commented 4 years ago

Device MH10 Development Channel Build 20-08-28

Every time the device reboot I have to re-enter the WiFi password for any WiFi network.

Flohack74 commented 4 years ago

Please check your MAC address in system-settings - information or about. Does it read all 000´s ?

ernmander commented 4 years ago

I have a WiFi address 00:08:22:6C:93:FB but I don't have any MAC address or any listing of Mac anywhere in setting.

Flohack74 commented 4 years ago

Ok can you observe if this address changes after each reboot?

ernmander commented 4 years ago

Hi there yes that address changes after each reboot / then reconnection to the network

Flohack74 commented 4 years ago

Then your device generates a random/fake MAC address. This is typically happening after using the SPFlashTool to change from Android to Ubuntu Touch or vice versa, and pressing the wrong button. Did you do anything like this?

ernmander commented 4 years ago

The original Canonical Ubuntu Touch was installed using the BQ instructions, but I didn't have any button presses to do. The install went fine and WiFi worked and didn't forget WiFi passwords. Then I installed UBports UbuntuTouch over the Canonical install using the UBports installer. Then the WiFi password issue happened from first reboot of that install.

Flohack74 commented 4 years ago

Thats weird that should not touch it....

UniversalSuperBox commented 3 years ago

Hi @ernmander,

Are you still experiencing a problem with your M10 failing to reconnect to WiFi networks?

ernmander commented 3 years ago

Hi Dalton. Yes the issue is still there. I'm going to try a reflash with the latest UBports installer

Flohack74 commented 3 years ago

As I remember this issue would only occur if you have damaged the persistent storage during a change from Canonical old version or Android to UT. When using spflash tool this could happen, and then everytime you reboot you would get a random MAC only.

UniversalSuperBox commented 3 years ago

It is possible that the information in https://github.com/ubports/ubuntu-touch/issues/1262 will help you fix or work around the issue. Since we have not received more reports of this issue, I'm inclined to believe it is a problem that occurred while flashing from Android to Ubuntu Touch on your device.

ernmander commented 3 years ago

I'd thought you guys had forgotten about the fault. Hence no reason for me to keep engaging