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FP2: Cannot get sound working via bluetooth on bluetooth active noise cancelling ear-buds (Sony WF-1000XM3) #1637

Open hapst3r opened 3 years ago

hapst3r commented 3 years ago

Steps to reproduce

1) Activate bluetooth on device 2) Activate bluetooth on earbuds and initiate pairing 3) Pair the earbuds 4) Do not hear sound

Expected behavior

The expected behaviour would be that, either: 1) The sound simply works 2) The device does not show up as being paired (both the phone and the earbuds say it is paired, more below)

Actual behavior

1) The earbuds appear as paired and announce that they are paired. 2) The pairing icon looks different from other pairing processes. When I pair other sound devices (e.g. loudspeakers), there is a horizontal line dividing the upper from the lower part of the bluetooth symbol. This one is absent when pairing phone and earbuds. 3) There is no sound output. When I play a music piece, it is output via the phone's loudspeakers

Logfiles and additional information

I was able to get those earphones to work on my laptop. For that to work, I was told to install the bluetooth-modules-bt package. I have not yet tried to do that on the phone, but will do so in the following days.

hapst3r commented 3 years ago

Hello everyone, I intended to follow up regarding the pulseaudio-modules-bluetooth package.

Since AFAIK it is not possible to simply install programs via the command line (I read that usually you are supposed to take libertine to install stuff), I tried to install said package using libertine in a separate container. First off, it was not possible to find that package by package search (unlike vim or emacs which I installed earlier). Then, I tried to install it using its name (which I got from debian package search). This went on for an eternity but did not result in any installed package. I have now retried the same procedure, with the result that I cannot even see the installation progress.

I suspect that I need the pulseaudio-modules-bluetooth package, because my laptop has only managed to couple it after installing said package. Then again, I suspect that such a package would precisely NOT have to be installed in a separated container, but alongside the system packages, because it needs to be found by other utilites to work "on the surface".

Any help is greatly appreciated. I am on the verge of selling said earbuds, which would be sad because they rock :)

hapst3r commented 3 years ago

Another follow-up. After some tinkering I realised how to install the "pulseaudio-modules-bluetooth" package. Unfortunately, this has not done the trick, the problem described above persists. Effectively, nothing has changed. Thus, I am still hopeful that some intelligent person will have a suggestion for me to try. Have a good day, folks

mateosalta commented 3 years ago

I recently tried some bose devices, and the same situation happened - it paired said was "connected", but not sound - Maybe if you try the same solution I found, it might work: https://askubuntu.com/questions/833322/pair-bose-quietcomfort-35-with-ubuntu-over-bluetooth first making the system r/w and changing the controller mode to bredr