ubports / ubuntu-touch

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Cannot visit quora, reddit, facebook, twitter etc. No internet error, although internet is working #2092

Open georgesle opened 1 year ago

georgesle commented 1 year ago

Description of the feature

Illustrations

Steps to reproduce

I don't know what lead to this behavior.

Expected behavior

I expect that visiting certain webpages like .

Actual behavior

I bought one month ago a Volla Phone X coming with Ubuntu touch. After a few days of using the phone, I am unable to visit many of the social media websites like facebook, twitter, quora, reddit and many others due to a simple "no internet error". Internet is working nicely, both wifi and cellular data (although cellular data provider supports 4G, it is never connected to any 4G, always 3G and sometimes LTE, but this is a separate issue), however I am not able to visit those pages. Even apps like WhatsWeb used to work in the first few days but no more. Always the same no internet error. I've done a factory reset twice, but before that I've tried many browsers and different apps, and they were (and still) all stuck with the no internet error. It is really frustrating. I've done one experiment while hotspotting cellular data to another device and everything worked fine, I could access the above mentioned websites and everything works. I reside in the EU.

Logfiles and additional information

What could I update more?