Three dots and "Impossible to lookup icon" but icons present

[leflamm]

Hi,

having the infamous three-dots for something called "Synology cloud-drive-ui". Checking with...

journalctl --since today  -f

... I can see:

Nov 05 11:24:34 <HOSTNAME> ubuntu-appindicators@ubuntu.com[21346]: cloud-drive-ui, Impossible to lookup icon for 'cloud-drive-ui_28731_618475290624' in /tmp/sni-qt_cloud-drive-ui_28731-1D1YOC/icons
Nov 05 11:24:34 <HOSTNAME> ubuntu-appindicators@ubuntu.com[21346]: cloud-drive-ui, Impossible to lookup icon for 'cloud-drive-ui_28731_618475290624' in /tmp/sni-qt_cloud-drive-ui_28731-1D1YOC/icons
Nov 05 11:24:34 <HOSTNAME> ubuntu-appindicators@ubuntu.com[21346]: cloud-drive-ui, Impossible to lookup icon for 'cloud-drive-ui_28731_618475290624' in /tmp/sni-qt_cloud-drive-ui_28731-1D1YOC/icons
Nov 05 11:24:34 <HOSTNAME> ubuntu-appindicators@ubuntu.com[21346]: Using Brute-force mode for StatusNotifierItem :1.128@/StatusNotifierItem

However if I check, there's a bunch of present icons

$ tree /tmp/sni-qt_cloud-drive-ui_28731-1D1YOC/icons
/tmp/sni-qt_cloud-drive-ui_28731-1D1YOC/icons
└── hicolor
    └── 72x72
        └── apps
            ├── cloud-drive-ui_28731_575525617664.png
            ├── cloud-drive-ui_28731_584115552256.png
            ├── cloud-drive-ui_28731_592705486848.png
            ├── cloud-drive-ui_28731_601295421440.png
            ├── cloud-drive-ui_28731_609885356032.png
            ├── cloud-drive-ui_28731_618475290624.png
            ├── cloud-drive-ui_28731_687194767360.png
            ├── cloud-drive-ui_28731_695784701952.png
            ├── cloud-drive-ui_28731_704374636544.png
            └── cloud-drive-ui_28731_712964571136.png

which look exactly like the ones I would expect.

Any idea where the problem here is? Thanks!

Using:

• Ubuntu 23.10
• x11
• gnome-shell 45.0-1ubuntu2