Problem printing pages

[dajoturner]

Christina Navarro reported this issue (INC0205133). Seems like printing is not working - it blacks out the main content. See: http://undergrad.pbsci.ucsc.edu/enrollment/astr/index.html

[knice]

I'm working on a print stylesheet that will fix this issue. Should be done today or tomorrow.

[dajoturner]

More browser-related info from Chris Banks: large areas of black when printing WCMS pages from Chrome When I attempt to print WCMS pages from Chrome browser, I'm getting some large areas of black on the page (and in the on-screen preview). This is not happening in Firefox or Safari when testing with the same web page. I'm on a Mac. The same thing is happening in Chrome on Windows PC, but in Internet Explorer it prints fine. Examples: http://employeehousing-new.ucsc.edu/forsale/index.html and http://shr.ucsc.edu/compensation/classification/job_not_person.html

[dajoturner]

I'm bumping this up to Critical. We're getting lots of complaints (see an example below). Can this be our top priority until resolved?

[knice]

I just published an update to the stylesheet...take a look at the pages in this thread.

It's a work in progress...

[dajoturner]

Looks much better. I'll ask for feedback from users.

[dajoturner]

Here are some items from Leslie Marple (INC0205362):

Printing at the top of every for in all caps and very large text: ACADEMIC PERSONNEL All forms are defaulting to landscape when it should be portrait unless the user otherwise chooses landscape The name of the form at the top which is likely being pulled in via a stylesheet is still huge.

[knice]

I've been working on this one all afternoon. I just published an update.

One thing to note: I've left "UC Santa Cruz" and the site name at the top of the page, but srunk their size down. It's important that the person who prints the page knows what site they were on.

I will pick it back up tomorrow and take a look at a few forms. For now, the big issues are fixed.

Example: http://shr.ucsc.edu/training/course_listings/prof-development.html

New

Old

[knice]

A form: http://apo.ucsc.edu/docs/access-request-form.html

It prints at portrait OR landscape, depending on how the user sets their print settings. Default orientation is a setting on the user's system.

[knice]

I haven't heard any more on this one. With the exception of home pages, which have never printed well, most pages should format like a Word document when printed.

[dajoturner]

It's definitely way better, and I'm going to bump this down from Critical to Important. Not resolved yet though. Here are some things to take a look at:

• Department home pages (billboards are cut off, vert spacing is weird). See: history.ucsc.edu
• UCSC home page (same as dept). See: www.ucsc.edu
• Course listing pages (scroll bars shouldn't show, table layout not very helpful. See: http://history.ucsc.edu/courses/class-schedule-view.php
• Directory listing pages (scroll bars, spacing). See: http://history.ucsc.edu/faculty/profiles/index.php

[dajoturner]

This is done enough to set to Fix Later and close. We can pick it back up when Rob is back from vacation.

[knice]

Home pages are a bit of a kludge because of the billboards. They didn't print well on the previous version either. I've made it so the billboards don't print, because they are just giant images. The text content of the page is what is important for print.

The course listing tables should break better now: http://history.ucsc.edu/courses/class-schedule-view.php

I'll need to tweak directory listings more after returning.

[dajoturner]

Nice work. I'm adding Enhancement tag.

[claucasf]

David, I believe this issue still needs some work.

[dajoturner]

I still have an open ticket for Christina Navarro, who says that adjusting her print settings didn't fix it for her. She's not very responsive, though, and neither Tom nor I can reproduce her problem.

@knice Do you still have work that you're planning on for print formatting? If so, I'll leave this open and see if Christina responds. If not, I'm thinking we can close this.

[knice]

I'm thinking we close this one and open a new issue if we get any other feedback.

[dajoturner]

I agree. We'll have something specific to work with if anyone brings it back up. Closing.