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ukdtom / ExportTools.bundle

Export tools for Plex
https://forums.plex.tv/t/rel-exporttools/175915
The Unlicense
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Traceback Error #138

Closed ghost closed 4 years ago

ghost commented 4 years ago

Hello, I get this error, attached logs this time, regards

Traceback (most recent call last): File "/usr/lib/plexmediaserver/Resources/Plug-ins-add6f438d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 843, in handle_request result = f(**d) File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/ExportTools.bundle/Contents/Code/init.py", line 70, in launch playlist=playlist) File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/ExportTools.bundle/Contents/Code/output.py", line 74, in getOutFileName newtitle + '-' + level + timestr + extension) TypeError: cannot concatenate 'str' and 'NoneType' objects

com.plexapp.plugins.ExportTools.log

ukdtom commented 4 years ago

Permission problem

From the log: IOError: [Errno 13] Permission denied: '/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/ExportTools.bundle/Contents/DefaultPrefs.json'

The user that runs PMS must have full rights to that file

ghost commented 4 years ago

So I corrected permissions. Still get

Traceback (most recent call last): File "/usr/lib/plexmediaserver/Resources/Plug-ins-add6f438d/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 843, in handle_request result = f(**d) File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/ExportTools.bundle/Contents/Code/init.py", line 70, in launch playlist=playlist) File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/ExportTools.bundle/Contents/Code/output.py", line 74, in getOutFileName newtitle + '-' + level + timestr + extension) TypeError: cannot concatenate 'str' and 'NoneType' objects

com.plexapp.plugins.ExportTools.log

ukdtom commented 4 years ago

Please try this one. It's not a fix, but contains additional logging

https://github.com/ukdtom/ExportTools.bundle/archive/tommy-work.zip

ghost commented 4 years ago

Thanks

It displays this error: I was asked via url to scan section: "Films" with skip timestamp set to "False" and with a level of "None". PlayList is set to False. Output file is: "None"

I have set movies to level 5 and output as csv in GUI. In GUI in settings it does not load the sources list even on reload and refresh

Ive no idea why it's trying to write to screeners. I have not specified that anywhere

com.plexapp.plugins.ExportTools-3.log

ukdtom commented 4 years ago

You have NOT defined a correct output path, where the plugin can write to 2020-06-07 15:42:36,737 (7fc9aaffd700) : INFO (__init__:1430) - Setting Export_Path set to: None 2020-06-07 15:42:36,737 (7fc9aaffd700) : INFO (__init__:1430) - Setting Auto_Path set to: True

See: https://github.com/ukdtom/ExportTools.bundle/wiki/Configuration#export-path

Nor have you given your plex user correct rights to the plugin folder, even though you said you did!

2020-06-07 15:42:27,796 (7fc9abfff700) : DEBUG (__init__:192) - Exception handling due to [Errno 13] Permission denied: '/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/ExportTools.bundle/Contents/DefaultPrefs.json'

ghost commented 4 years ago

Hello,

I got it working but it wants to write to a directory I didn't specify

Thanks

ukdtom commented 4 years ago

The Wiki I linked towards specify, that you should enter a path, as well as untick "AutoPath"

ghost commented 4 years ago

Thanks for all your help. A wonderful tool