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ukdtom / ExportTools.bundle

Export tools for Plex
https://forums.plex.tv/t/rel-exporttools/175915
The Unlicense
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New Install - Libraries Not Populating #160

Closed Phillyphotog closed 3 years ago

Phillyphotog commented 3 years ago

Running plugin version 2.0.0.15, PMS 1.21.1.3876, Plex Web 4.47.3

Tried restarting server application, followed instructions to to to Settings, Manage, Plugins, Reload Library List.

Have closed, and reopened Server app, Refreshed the webpage, tried webpage on a different machine. Still not getting any libraries.

Phillyphotog commented 3 years ago

Also, not seeing logs in log location. Pulled below out of console: Jan 26, 2021 15:23:36.900 [10816] Debug — Request: [192.168..:58498 (Subnet)] GET /applications/ExportTools/:/prefs (11 live) TLS GZIP Signed-in Token (eagle2331) Jan 26, 2021 15:23:36.900 [10816] Debug — Plug-in com.plexapp.plugins.ExportTools has been used 28 times. Jan 26, 2021 15:23:36.901 [10816] Debug — [com.plexapp.plugins.ExportTools] Sending command over HTTP (GET): /applications/ExportTools/:/prefs Jan 26, 2021 15:23:36.901 [10816] Debug — HTTP requesting GET http://127.0.0.1:49379/applications/ExportTools/:/prefs Jan 26, 2021 15:23:36.948 [10816] Debug — HTTP 200 response from GET http://127.0.0.1:49379/applications/ExportTools/:/prefs Jan 26, 2021 15:23:36.948 [10816] Debug — [com.plexapp.plugins.ExportTools] HTTP reply status 200, with 3805 bytes of content. Jan 26, 2021 15:23:36.950 [12468] Debug — Completed: [192.168..:58498] 200 GET /applications/ExportTools/:/prefs (11 live) TLS GZIP 50ms 1600 bytes (pipelined: 1)

Phillyphotog commented 3 years ago

Ah, found the log for ExportTools Have a critical error: 2021-01-26 15:48:48,296 (1e18) : CRITICAL (core:574) - Exception when calling function 'ValidatePrefs' (most recent call last): File "I:\PMS\Resources\Plug-ins-3c3adfcb4\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\code\sandbox.py", line 294, in call_named_function result = f(*args, **kwargs) File "I:\PMS\Resources\Plug-ins-3c3adfcb4\ExportTools.bundle\Contents\Code__init.py", line 518, in ValidatePrefs ResetToIdle() File "I:\PMS\Resources\Plug-ins-3c3adfcb4\ExportTools.bundle\Contents\Code__init__.py", line 464, in ResetToIdle pl = plistlib.readPlist(pFile) File "I:\PMS\python27.zip\plistlib.py", line 75, in readPlist pathOrFile = open(pathOrFile) File "I:\PMS\Resources\Plug-ins-3c3adfcb4\Framework.bundle\Contents\Resources\Versions\2\Python\subsystem\ospathfix.py", line 70, in builtins_open return builtins__'_open', mode, buffering) IOError: [Errno 2] No such file or directory: u'\\?\I:\Plex Media Server\Plug-ins\ExportTools.bundle\Contents\Info.plist'

Phillyphotog commented 3 years ago

Found issue. Had plugin in incorrect plugin directory. I had the plugin in the Resources Plugin folder, in the same root directory that contains the plex executables.

Plex was able to detect and load the plugin and present the settings for the plugin.

Once I deleted it from that folder and moved it to plug-ins folder in the same root that contains media, metadata, scanners, cache, and crash reports, the plugin loaded the libraries properly per documentation.

Knowledge gap on my side. haven't played with plugins in a while.