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ukdtom / WebTools.bundle

WebTools is a collection of tools for Plex Media Server. Like the Unsupported AppStore (UAS)
https://forums.plex.tv/discussion/288191
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WTv3 - Synology - Playlists does not show all users in drop down menu #392

Closed trumpy81 closed 7 years ago

trumpy81 commented 7 years ago

Environment

Error shown

After loading WebTools and signing in, click on the Playlists button and then click on 'Select user'. Only two users appear, -self- and one other user out of three available users, including -self-. Same Behaviour when clicking on 'Select target user'

Steps to reproduce

Reload WebTools

Expected behaviour

Show all available users

Actual behaviour

Shows 2 out of 3 users

Additional Info

No problem showing all users in Windows install of WTv3.

WT Logs here: WT Logs.zip PMS Logs here: Plex Media Server Logs_2017-09-10_14-31-01.zip

Checklist

ukdtom commented 7 years ago

What does the following show?

https://plex.tv/api/servers/aadf13ac602f2305a20737e03f57be637583f45e/shared_servers

/T

trumpy81 commented 7 years ago

That link returns this:

<MediaContainer friendlyName="myPlex" identifier="com.plexapp.plugins.myplex" machineIdentifier="e7baf73d0a959129d1636a257ae2adc4f3df2d39" size="1"><SharedServer id="5008209" username="maxflix" email="max.greenblatt@gmail.com" userID="30364" accessToken="iAXXXXXXXXXXXPE" name="DiskStation" acceptedAt="1481575013" invitedAt="1481574940" allowSync="0" allowCameraUpload="0" allowChannels="0" owned="1" allLibraries="1" filterAll="" filterMovies="" filterMusic="" filterPhotos="" filterTelevision=""><Section id="22203251" key="4" title="Bonus Material" type="movie" shared="1"/><Section id="22203252" key="8" title="Documentaries" type="movie" shared="1"/><Section id="22203253" key="5" title="Motorcycle - How To" type="movie" shared="1"/><Section id="22203254" key="36" title="Movies" type="movie" shared="1"/><Section id="27791604" key="57" title="Movies 4K" type="movie" shared="1"/><Section id="22203255" key="35" title="Movies Plus" type="movie" shared="1"/><Section id="22203256" key="11" title="My Photos" type="photo" shared="1"/><Section id="22599719" key="55" title="Pink Floyd" type="artist" shared="1"/><Section id="22203257" key="37" title="Premium - Albums" type="artist" shared="1"/><Section id="30666766" key="61" title="Premium - Singles" type="artist" shared="1"/><Section id="22203259" key="39" title="Premium - Various" type="artist" shared="1"/><Section id="22203260" key="9" title="Stand Up" type="movie" shared="1"/><Section id="22203262" key="31" title="TV Series" type="show" shared="1"/></SharedServer></MediaContainer>

If it means anything, the missing server/s are shared by OttoKerner. I have three shares from him:

  1. Cloud Sync
  2. StrE
  3. ZZ Plex Cloud
ukdtom commented 7 years ago

It means something ;)

WT only support servers you own ! You are not allowed to pull user info from his server, since you are not the owner!

ukdtom commented 7 years ago

And when said, asked Otto for those shares, since puzzled about why you ever had those as part of WebTools!

I fear one of two:

trumpy81 commented 7 years ago

So why does it do that for Windows?

On Windows I can see Otto and Max and I can select them as target users in Playlists, but I can only see and select Max if I am using WT on the Syno?

OttoKerner commented 7 years ago

Because you did not share your Syno with me. Hence I do not exist as user on your Syno. You did share your Windows box with me, so I am there as a target user.

trumpy81 commented 7 years ago

Umm ... I think you may be right Otto ... Doh!!

I forgot that I only share the Windows PC with you, because the Syno is a little slow and I use PMS on it more than PMS on the PC.

ukdtom commented 7 years ago

So okay to close here?

trumpy81 commented 7 years ago

Yeah sure ... my bad ... sorry Tommy :(

ukdtom commented 7 years ago

NP, but you did have me scared here for a moment ;)