No Soup For You

[jdesign214]

Environment windows 7

• PMS Platform(s) OS: sorry I don't know what you mean other than PMS version.
• PMS Version: Version 1.10.1.4602
• Name of Browser: Mozilla Firefox

Error shown

No soup for you! The server you're trying to access doesn't want to let you in. Make sure you're signed in as a user with access to this server.

• Symptom: I can't open either of the 2 new urls to get into webtools,

  Steps to reproduce

  1. click on the webtools icon in channels, click on log in, try to open either of the 2 urls

Expected behaviour

1. New version of webtools

Actual behaviour

Additional Info

WebTools V3.0.0 WebTools V3.0.0 3 Settings: 33400 33443 certificate dir:WebTools.crt Name of certificate: WebTools.key No other info in settings, nothing checked That is my info to the best of my ability. Please advise. Thank you. Joan Yannotti JoanYannotti@gmail.com

[trumpy81]

You cannot click on the url's listed in Plex/Channels/WebTools they are informational only.

That is a limitation imposed by Plex.

Instead, you must type those addresses into your browser, then you should see WebTools open with any luck.

[jdesign214]

Trumpy81...I was right clicking and opening in a new window. Your way worked. Thank you very much.