Unable to install plugins

ukdtom / WebTools.bundle

WebTools is a collection of tools for Plex Media Server. Like the Unsupported AppStore (UAS)

https://forums.plex.tv/discussion/288191

Mozilla Public License 2.0

1.3k stars 170 forks source link

Unable to install plugins #549

Closed samip5 closed 4 years ago

samip5 commented 4 years ago

Environment

PMS Platform(s) OS: Ubuntu Server 20.04 LTS
PMS Version: 1.19.5.3112
Name of Browser: Firefox

Error shown

Symptom:

Url: api/v3/git/getReleaseInfo/url/https%3A%2F%2Fgithub.com%2Fukdtom%2FWebTools.bundle/version/latest
Location: Core
Error: var checkIsNewVersionAvailable - Fatal error happened in getReleaseInfo

Steps to reproduce

Install WebTools v3.0.0 on Plex Server.
Try to follow: https://github.com/trakt/Plex-Trakt-Scrobbler/wiki/Installation---Debian-%28Terminal%29

Expected behaviour

To be able to install it fine.

Actual behaviour

Unable to install nor do really anything in WebTools.

Additional Info

Couldn't find WebTools log, where is it stored?

Checklist

[x] Listed environment
[x] Included PMS log zip and WebTools log (THIS IS MANDATORY!)
[x] Included screenshots (where appropriate)
[x] Checked that this isn't already an issue

Attachments

Plex Media Server Logs_2020-08-22_18-10-51.zip

ukdtom commented 4 years ago

Wrong logs...

See the logs module in WebTools https://github.com/ukdtom/WebTools.bundle/wiki/Logs

samip5 commented 4 years ago

Ah, did not know that that's the one.

Due to file size, I uploaded it elsewhere: https://files.samip.fi/cloud/index.php/s/9fezbkCHbsifSDG (Link will expire on 31st.)

ukdtom commented 4 years ago

Hmm....

According to the logs, it claims that there's an issue fetching stuff from GitHub

Log says:

2020-08-22 18:12:01,166 (7f8192ffd700) : DEBUG (networking:143) - Requesting 'https://github.com/trakt/Plex-Trakt-Scrobbler/archive/master.zip' 2020-08-22 18:12:01,175 (7f8192ffd700) : CRITICAL (gitV3:365) - Exception in downloadBundle2tmp while downloading from GitHub: Invalid header value 'logged_in=no\r' (most recent call last):

So is your box other wise connected to GitHub?

samip5 commented 4 years ago

Yes, everything works except that.

I successfully even downloaded that master.zip in question (via wget).

ukdtom commented 4 years ago

Are you using some kind of proxy?

samip5 commented 4 years ago

No, no proxy but interfaces have GLOBAL IPv6 addresses, private IPv4 addresses and public IPv4 address.

curl however works, and Plex traffic.

ukdtom commented 4 years ago

Then sadly clueless here.... WebTools sees a header Invalid header value 'logged_in=no\r' and chokes on it

That header is not from GitHub, AFAICT

If you browse towards: https://api.github.com/repos/ukdtom/UAS2Res/branches/master you'll see that it's a public page, and without that header, yet WebTools see the header, so you have something going on locally, that sadly is unknown to me

samip5 commented 4 years ago

curl to that address works too and I don't know where WebTools get that header, as there's nothing that would generate that on my end.

ukdtom commented 4 years ago

Sorry, but as said, clueless, since it works for me on QNAP, Windows and Suse.

And since Dev of WebTools has ended a long time ago, I'll take the liberty and close this one, since I'm not able to assist here