ukhsa-collaboration / covid-19-app-ios-ag-public

COVID19 iOS App
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Possible COVID-19 Exposure notification should click through to more information #11

Closed GeorgeGardiner closed 4 years ago

GeorgeGardiner commented 4 years ago

Describe the bug The "Possible COVID-19 Exposure" notification does not click through to any useful information about why it was generated.

To Reproduce An exposure is generated which falls below the threshold for further action, but is notified to the user by the operating system.

Expected behaviour If the notification cannot be suppressed, clicking should take the user to a view which explains that this exposure is below the threshold for further action.

Screenshots Image from iOS

Smartphone (please complete the following information):

Additional context Add any other context about the problem here.

mrjonstrong commented 4 years ago

Just seen this on a Pixel 2 running Android 11. Created issue on Android app https://github.com/nhsx/covid-19-app-android-ag-public/issues/25

mrjonstrong commented 4 years ago

I've just received the same on an iPhone 11 Also running iOS 14.0.1 Build 18A393 App version 3.6.1 (191)

nhs-covid19 commented 4 years ago

Thanks for your interest in the NHS Covid-19 project. We do welcome product suggestions on the above link - https://faq.covid19.nhs.uk/create-case/ and endeavour to respond to technical issues here. We are constantly looking at ways to improve the messaging & clarity of language within the app. Some improvements in this area have been deployed into version 3.7 of the app, now on the App Store, and others will follow.