search

ukhsa-collaboration / covid19-app-system-public

COVID19 app backend
Other
202 stars 53 forks source link

'Contact tracing' cannot be enabled on iOS 14.0.1 #13

Closed acrostich closed 3 years ago

acrostich commented 4 years ago

The 'Contact Tracing' setting is switched off and remains switched off even after trying to switch it on

  1. Open the app
  2. Try to enable Contact tracing by clicking the greyed switch
  3. Choose an option (4 hours, 8 hours, 12 hours or Don't remind me), same with any of them.
  4. Contact tracing remains off.

After clicking that switch I'd expect Contact tracing to be on.

IMG_9547

Bluetooth is on and I tried after rebooting the phone too.

acrostich commented 4 years ago

It's now working with the latest update v3.6.1

InternalLoss commented 3 years ago

If it now works, you should close the issue.

acrostich commented 3 years ago

It's working for me, but I thought the developers would close it after confirming that it was fixed and not just a coincidence. However I'll close it.

InternalLoss commented 3 years ago

I don't think the developers are actively responding to Issues here (probably some weird thing they're not allowed to discuss); plus, it probably checks OS or does other weird stuff (it might have been Apple forcing an update for EN stuff, who knows?)