Set password on activation mail issue

[domov44]

Hi,

I put this shortcode {set_password_link} in my in activation mail.

But the link doesn’t work, it’s looks great on the preview but when i tested the activation mail the button wasn’t clickable.

BTW :

• i followed the step here : https://docs.ultimatemember.com/article/1693-set-password-on-email-activation
• I tested with the shortcode {password} and didn't work

Thanks for all

[ashubawork]

Hello @domov44

I checked this issue and I haven't it. All works perfectly. Try to switch mail editor to "text" and check your link. Paste the {set_password_link} shortcode to the href attribute.

Regards.

[domov44]

Hi, just did it before and i retried today : it doesn't work

Result, i can't click, the link is as if he wasn't there, select cursor on the button

Have a good day

[domov44]

I did a test: the password reset shortcode works with the reset email

When I put it in the href of the welcome email, I can click on the link (even if it tells me that my reset link has expired and that I have to enter my email to request another one, the link works and is clickable)

But when I copy and paste the same welcome email into the activation email (with the reset email for the test) the link is not clickable

[ashubawork]

Hi @domov44

I checked the Account Activation Email and all works well. What do you see after clicking on the link?

Regards.

[domov44]

Hi,

When I set up the shortcode on the activation mail, I can't click on the button as if there isn't link in the href.

Thanks

[ashubawork]

Hello @domov44

Could you send me the HTML code of this link (only the link not all email code) from the email editor and from the received email?

Regards

[domov44]

Hi, there is the HTML code for the link : <div style="padding: 10px 0 50px 0;text-align: center"><strong><a style="border: 2px solid #151B49;border-radius: 8px;background: #66cc99;color: #151b49;padding: 12px 30px;text-decoration: none;letter-spacing: 0.3px" href="{set_password_link}">Activer mon compte</a></strong></div>

From the received email, there is no href, so i can't clic on the link, look the source code :

Thx

[domov44]

I tested without div : <a href="{set_password_link}">test</a>

Same issue

[ashubawork]

Hi @domov44

Could you check google mail or some other mail services just for testing?

Regards.

[domov44]

Hi, I tested and same issue here, no href and cursor text on button hover. Thx

[champsupertramp]

Please let us know if you're still encountering issues with the latest version. We'd be happy to help

[domov44]

Hi sorry I was on other projects, so I retested and I have the same result I've created a test user, I've put him on hold for confirmation and asked him to send me the UM confirmation email, I've received it but I still can't click on the link

[domov44]

Update : I uninstalled the plugin and reinstalled the set_password zip and it works.