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ultraleap / UnrealPlugin

Ultraleap SDK for the Unreal Engine.
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No hand visible on UE 4.27.1 win 11 #101

Closed Freebios closed 2 years ago

Freebios commented 2 years ago

Hi there,

For some reason, I'm unable to get the leap motion to work on my setup. The embed examples in the plugin do not work, the Leap Component do not fire any data Event. And when trying to manually pull the last frame data onTick event it shows 0 hands visible.

Context: Windows 11 Home 21H2 22000.282 Razer blade 15 UE 4.27.1 Leap motion 4.1.0+52211 Firmware 1.7.0

I was able to play with some examples running on Unity and diagnosis shows hands data.

Thanks

laadeho commented 2 years ago

Same here with Windows 10 and Versíón del software: 4.1.0+52211 Firmware Revision: 1.7.0

I also can run the visualizer, but nothing in other plattforms like Unreal Engine 4.27.1 or Processing

JimSimons-UH commented 2 years ago

Hi @laadeho, @Freebios.

Sorry to hear you're having an issue.

Which version of the plugin are you using?

Please use the 3.7.0 release https://github.com/leapmotion/LeapUnreal/releases/tag/v3.7.12. This is because the latest release 3.9.0 is targeted at an incoming update to the leap software, v5.

Freebios commented 2 years ago

I'll give a look into 3.7.0 release as well as testing it with v5 :)

laadeho commented 2 years ago

Hello @JimSimons-UH, with the version 3.7.0 works, print events and showing the LeapDesktopActor Example as espected. Thanks in advanced.