Epochs remaining gone negative and stuck on optimising weights

[tlong123]

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• [X] I have searched the HUB issues and found no similar bug report.

HUB Component

Models, Training

Bug

I have set up a model to train for 100 epochs. I left it running and when I came back the next day it said disconnected, checkpointed at 99th epoch so I've clicked resume training however now I'm stuck on 100% optimising weights, with minus 6 epochs remaining and the time estimate is stuck saying estimating...

I'm still being billed for this time and the number of negative epochs is only increasing with time. Is this expected or has something gone wrong with the model? I'm training it on your cloud. (its just changed to -7 epochs remaining now)

Environment

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Minimal Reproducible Example

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Additional

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[github-actions[bot]]

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[tlong123]

Additionally, other than deleting the model I can't see any way to stop it from actively costing me money in its current state, and I don't want to delete it as I've paid money for it to be trained!

[UltralyticsAssistant]

@tlong123 hello! First off, thanks for reaching out and detailing the issue you're facing with the training process on Ultralytics HUB. 🌟 It sounds like you've stumbled upon a rare glitch, particularly with the training session not properly concluding and going into negative epochs – this indeed is not expected behavior.

Rest assured, we prioritize both the performance and the billing concerns of our users. Here's a couple of steps you can take:

1. If you haven't already, please attempt to manually stop the training session. While you've mentioned an issue with stopping the model without deleting it, there should be a stop or pause option available in the UI for your training session.
2. Regarding the unexpected billing, we absolutely understand the importance of fair billing practices. We recommend reaching out to our support through the official communication channels mentioned in our documentation. They will be able to look into your billing details and make necessary adjustments based on the glitch.

We're here to ensure a smooth and efficient training experience. Your detailed report is incredibly valuable for us to improve and rectify such issues. If anything else comes up or if you have further questions, don't hesitate to update the issue or reach out to our support team.

Thanks for your patience and understanding. 👍

[tlong123]

I've attached a screenshot of where its at now. It eventually disconnected by itself

[sergiuwaxmann]

Hello @tlong123! First of all, I am sorry for the inconvenience. This must be an issue on our end. Can you share your model ID (it is in the model page URL) so we can investigate this and prevent this from happening in the future? Also, I will refund the credits used for training this model.

[tlong123]

yeah sure its : y9dPahdYO4ShpAfpD6pG

[sergiuwaxmann]

@tlong123 I have refunded the credits used for training this model. Our team is investigating the cause of the issue with your training and exploring ways to prevent such incidents in the future. I will keep you updated on our progress.

[tlong123]

Thanks Sergiu! I think I should mention here that I've just had the same issue with another model I've tried to train - model ID is PmUMb8RaZufqpap3APXi

[Burhan-Q]

@tlong123 I'm trying to help with troubleshooting the issue and wanted to ask for more information about you configurations. If you could share:

• Model (YOLOv8n | s | m | ....)
• Task (detect, pose, etc.)
• Training settings (imgsz, batch, etc.)

I can better help out with testing something more closely resembling your setup.

[Burhan-Q]

Looks like most of the info is actually in the screenshots you shared, so I'll test with those. Anything else you can recall that's not shown in the screenshot would be helpful to know

[tlong123]

Hi Burhan! only other things I can think of are that they were trained on the Ultralytics cloud, and both disconnected at some point before 100 epochs so I had to click resume training

[sergiuwaxmann]

@tlong123 I have refunded the credits used for training the second model. Our team is investigating the cause of the issue with your trainings and exploring ways to prevent such incidents in the future. I will keep you updated on our progress.

Please accept our apologies for the inconvenience caused.

[sergiuwaxmann]

Hello @tlong123! Great news! Our team has released a fix for the issue you reported. You should no longer experience this problem in new Cloud Training sessions. Thanks for your patience!