Issue with credit card billing?

ottobohn187 commented 3 weeks ago

Search before asking

[X] I have searched the HUB issues and discussions and found no similar questions.

Question

Hello,

I tried to upgrade my account to pro and selected monthly version. I've tried several known good credit cards and was rejected. Any issues with the billing system? I've checked my card balances. I should be OK with American credit cards.

V/R,

Norman Bohn

Additional

No response

github-actions[bot] commented 3 weeks ago

👋 Hello @ottobohn187, thank you for raising an issue about Ultralytics HUB 🚀! Please visit our HUB Docs to learn more:

Quickstart. Start training and deploying YOLO models with HUB in seconds.
Datasets: Preparing and Uploading. Learn how to prepare and upload your datasets to HUB in YOLO format.
Projects: Creating and Managing. Group your models into projects for improved organization.
Models: Training and Exporting. Train YOLOv5 and YOLOv8 models on your custom datasets and export them to various formats for deployment.
Integrations. Explore different integration options for your trained models, such as TensorFlow, ONNX, OpenVINO, CoreML, and PaddlePaddle.
Ultralytics HUB App. Learn about the Ultralytics App for iOS and Android, which allows you to run models directly on your mobile device.
- iOS. Learn about YOLO CoreML models accelerated on Apple's Neural Engine on iPhones and iPads.
- Android. Explore TFLite acceleration on mobile devices.
Inference API. Understand how to use the Inference API for running your trained models in the cloud to generate predictions.

If this is a 🐛 Bug Report, please provide screenshots and steps to reproduce your problem to help us get started working on a fix.

If this is a ❓ Question, please provide as much information as possible, including dataset, model, environment details etc. so that we might provide the most helpful response.

We try to respond to all issues as promptly as possible. Thank you for your patience!

sergiuwaxmann commented 3 weeks ago

Hello @ottobohn187! We just checked our system and everything seems to be working fine.

ottobohn187 commented 3 weeks ago

Thank you. I'll try to buy pro upgrade again later. If this happens again, I'll take screenshots with my issue.

V/R,

Norman Bohn

On Mon, Apr 22, 2024 at 1:43 AM Sergiu Waxmann @.***> wrote:

Hello @ottobohn187 https://github.com/ottobohn187! We just checked our system and everything seems to be working fine.

— Reply to this email directly, view it on GitHub https://github.com/ultralytics/hub/issues/653#issuecomment-2068828286, or unsubscribe https://github.com/notifications/unsubscribe-auth/BH7XV3EGF4LGQRGNM6OHYW3Y6TERNAVCNFSM6AAAAABGSCC2EOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANRYHAZDQMRYGY . You are receiving this because you were mentioned.Message ID: @.***>

-- V/R,

Otto Bohn @.***

pderrenger commented 3 weeks ago

Hello Norman,

Great idea! If the issue persists, screenshots could indeed help us better understand what might be going wrong. 📸 We're here to help, so don't hesitate to reach out again if needed.

V/R,

Your Ultralytics Support Team

ultralytics / hub