Can not get my storage back

[vwyLss]

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• [X] I have searched the HUB issues and found no similar bug report.

HUB Component

Datasets

Bug

I have only one dataset with the size of 2.6 GB but in my account I have no storage left. I can not upload new datasets.

Here is an id of one of my models: https://hub.ultralytics.com/models/dn4UiKYhJPoLGXBWIY2q

Environment

Ultralytics HUB Version v0.1.42 Client User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36 OPR/109.0.0.0 Operating System Win32 Browser Window Size 1866 x 994 Server Timestamp 1715977589

Minimal Reproducible Example

This is my only dataset that's in the hub.

Additional

No response

[github-actions[bot]]

👋 Hello @vwyLss, thank you for raising an issue about Ultralytics HUB 🚀! Please visit our HUB Docs to learn more:

• Quickstart. Start training and deploying YOLO models with HUB in seconds.
• Datasets: Preparing and Uploading. Learn how to prepare and upload your datasets to HUB in YOLO format.
• Projects: Creating and Managing. Group your models into projects for improved organization.
• Models: Training and Exporting. Train YOLOv5 and YOLOv8 models on your custom datasets and export them to various formats for deployment.
• Integrations. Explore different integration options for your trained models, such as TensorFlow, ONNX, OpenVINO, CoreML, and PaddlePaddle.
• Ultralytics HUB App. Learn about the Ultralytics App for iOS and Android, which allows you to run models directly on your mobile device.
  • iOS. Learn about YOLO CoreML models accelerated on Apple's Neural Engine on iPhones and iPads.
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• Inference API. Understand how to use the Inference API for running your trained models in the cloud to generate predictions.

If this is a 🐛 Bug Report, please provide screenshots and steps to reproduce your problem to help us get started working on a fix.

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[pderrenger]

Hello!

Thanks for reaching out and for providing detailed information about your storage issue on the HUB 🙌. It sounds like there could be a discrepancy in the storage calculation. This could potentially be caused by reserved space from previously deleted data that hasn't been fully cleared yet.

Could you please try the following steps:

1. Refresh your account details in the settings area.
2. Log out, then log back in to reset the session and update any cached settings.

If the issue persists, please provide a screenshot of your current storage usage displayed in the account settings, if possible, without any sensitive information.

We appreciate your patience and cooperation in resolving this. Thank you for using Ultralytics HUB!

[vwyLss]

I tried what you said but it did not change anything

Here is the screenshot:

[sergiuwaxmann]

@vwyLss Our development team will investigate your issue. I will keep you updated.

Please accept our apologies for the inconvenience.

[sergiuwaxmann]

@vwyLss Looks like some of your datasets are soft deleted.

When you delete a dataset, model or project you are actually performing a soft delete. In order to completely delete a dataset, model or project, you need to go to the Trash page and click on the Empty Trash button or delete them one by one. Did you do this? Read more about deleting a dataset, deleting a project and deleting a model.

[glenn-jocher]

@sergiuwaxmann might make sense to display a breakdown here of what's used so users can see the breakdown of models/datasets/trash and then a link to empty the trash?

Something closer to what macOS shows for example would be super helpful I think:

[sergiuwaxmann]

@glenn-jocher That is a great idea! 🚀 I will add it to our TODO list.